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Is exceed on here?
Never answers phone or responds to emails.
Yep, his customer service is shocking, shame really cos he has decent gear. I ordered some gear last yr and he didnt send it for a few days and i was desperate for next day delivery, no explanation why it was late he eventually admitted it was a computer error or something, i complained and reluctantly gave me the delivery charge refunded. Next time i ordered from him (pole spacer, couple other things) it was as if he sent it to pee me off cos the pole spacer was too short, and the o rings were too small etc. I reluctantly buy from him now, not professional at all.I wanted to order some bits from him the other week left left an answer phone message he txt me back saying that the girl in the office would phone me back in the afternoon still waiting for the call I have now got what I wanted from another source , Steve is a good guy but customer service leaves a lot to be desired shame really
Sam told me pee off and tell Steven stop giving his number out to random people on the internet ?Hello
Just seen this!, has this been sorted now?
Call sam on 01384934934.
Steven.
Exceed innovation ltd