Pricing, customers request house with conservatory

Camberley Window Cleaning · Aug 9, 2019

Hi all!

I came across a customer today, she asked me for a quote for a 2 bedroom with conservatory. She's a one off customer from Facebook, I had the feeling she wanted the whole house conservatory sides and roof cleaned. She wasn't aware that conservatories are so expensive to clean, or she just pretended. I charged her 14£ for the house windows, and 16£ for the conservatory doors and windows. I said that the conservatory roof would be an extra 50£ as I need to go on a ladder possibly and put some chemical, plus all the extra physical effort and time.

In the end she went for the house windows and the conservatory doors and windows 30£ all together.

Do you guys think it was underpriced for a one off? What could I do better in your experience?

I'm also noticing that 70% of customers from Facebook are one offs and price shoppers. I can't complain about it because I'm just starting, and they leave nice reviews.??

Part Timer · Aug 9, 2019

Sounds a decent price to me, depending on the size of the conservatory. At the end of the day you're earning and learning and getting good reviews.

dazmond · Aug 9, 2019

Camberley Window Cleaning said:
Hi all!

I came across a customer today, she asked me for a quote for a 2 bedroom with conservatory. She's a one off customer from Facebook, I had the feeling she wanted the whole house conservatory sides and roof cleaned. She wasn't aware that conservatories are so expensive to clean, or she just pretended. I charged her 14£ for the house windows, and 16£ for the conservatory doors and windows. I said that the conservatory roof would be an extra 50£ as I need to go on a ladder possibly and put some chemical, plus all the extra physical effort and time.

In the end she went for the house windows and the conservatory doors and windows 30£ all together.

Do you guys think it was underpriced for a one off? What could I do better in your experience?

I'm also noticing that 70% of customers from Facebook are one offs and price shoppers. I can't complain about it because I'm just starting, and they leave nice reviews.??

just depends....if the job took you 30 mins id be happy with £30.....if the job took an hour id be gutted....but if your just starting out £30 for an hours work sounds ok...i would see it as a failure of pricing as i have to earn £40-£50 an hour minimum on ALL my work or im not interested in taking the work on....

Camberley Window Cleaning · Aug 9, 2019

Yeah, It will probably take me about an hour at my current speed but it's okay for now. 40-50 an hour!? that's a great rate! hopefully one day I will reach that too ?

dazmond · Aug 9, 2019

Camberley Window Cleaning said:
Yeah, It will probably take me about an hour at my current speed but it's okay for now. 40-50 an hour!? that's a great rate! hopefully one day I will reach that too ?

thats just my default pricing....ive been window cleaning 26 years so i know how long a job will take me and how much i want to earn per hour to make it worth my while....also i only work 20-25 hours a week as im lazy these days and like my free time....it also stops me getting too bored with window cleaning working short days and hours.....??

Poles Apart · Aug 10, 2019

Camberley Window Cleaning said:
Yeah, It will probably take me about an hour at my current speed but it's okay for now. 40-50 an hour!? that's a great rate! hopefully one day I will reach that too ?

It's not really a great rate it's a Business rate, Tax, NI, Duel, vehicle costs, pension, holiday pay, sick pay, equipment

dazmond · Aug 12, 2019

Poles Apart said:
It's not really a great rate it's a Business rate, Tax, NI, Duel, vehicle costs, pension, holiday pay, sick pay, equipment

its still better than working for someone else and much less hours too for more money.......even after all expenses,tax,NI are deducted.im still much better off than having a JOB....(stands for JustOverBroke for a lot of people)

Pjj · Aug 12, 2019

Camberley Window Cleaning said:
Hi all!

I came across a customer today, she asked me for a quote for a 2 bedroom with conservatory. She's a one off customer from Facebook, I had the feeling she wanted the whole house conservatory sides and roof cleaned. She wasn't aware that conservatories are so expensive to clean, or she just pretended. I charged her 14£ for the house windows, and 16£ for the conservatory doors and windows. I said that the conservatory roof would be an extra 50£ as I need to go on a ladder possibly and put some chemical, plus all the extra physical effort and time.

In the end she went for the house windows and the conservatory doors and windows 30£ all together.

Do you guys think it was underpriced for a one off? What could I do better in your experience?

I'm also noticing that 70% of customers from Facebook are one offs and price shoppers. I can't complain about it because I'm just starting, and they leave nice reviews.??

One off jobs we charge at least double the normal price if it’s green and really bad then x3 price conservatory roofs start at £60 and go up from there that would be fir a small one and polycarbonate not glass

Camberley Window Cleaning · Aug 16, 2019

Pjj said:
One off jobs we charge at least double the normal price if it’s green and really bad then x3 price conservatory roofs start at £60 and go up from there that would be fir a small one and polycarbonate not glass

That seems a sensible rule for pricing, at the moment I am charging too cheaply I think ? But then, I'm still learning

Part Timer · Aug 16, 2019

Camberley Window Cleaning said:
That seems a sensible rule for pricing, at the moment I am charging too cheaply I think ? But then, I'm still learning

When you're established and know most there is to know you can do this. Personally, if I were you, I would continue to get work at sensible prices and learn your trade as quickly as you can.

Welcome to the UK Window Cleaning Forums

Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

Pricing, customers request house with conservatory

Help Support WCF:

Camberley Window Cleaning

Member

Part Timer

dazmond

Well-known member

Camberley Window Cleaning

Member

dazmond

Well-known member

Poles Apart

Well-known member

dazmond

Well-known member

Pjj

Camberley Window Cleaning

Member

Part Timer

Similar threads

Latest Posts