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Gasket

Your windows have been cleaned cards

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Gasket

Hi guys,

Just a simple little query, as per normal I put cards through to let customers know I've cleaned , and then call back during the week to collect cash, if they are out 

With my ever growing go cardless customers, do you still put a card through their door, or rely on the email notification that they get, or do have a separate designed card saying go cardless will collect payment etc.

 

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vertigo

Most of my customers are on GoCardless and I still post a slip through. It just proves that you've attended on the day. 

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Iron Giant

I still use a one size fits all card I have those on GC cash payers etc some of my cash and cheque payers pay months in advance so I can just write paid in amount is due box, this also applies to GC payers were I write the amount due for the days clean sometimes it's less than agreed if I have had to miss out veluxs because the wind has got up, as above better to leave a card so they know you have been

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Master Jedi Alejandro
41 minutes ago, Gasket said:

Hi guys,

Just a simple little query, as per normal I put cards through to let customers know I've cleaned , and then call back during the week to collect cash, if they are out 

With my ever growing go cardless customers, do you still put a card through their door, or rely on the email notification that they get, or do have a separate designed card saying go cardless will collect payment etc.

 

I’ve stopped using cards for all but a few older customers who normally pay cash at the door but are occasionally out. Instead I just text all my customers instead to let them know I’ve been. 🙂

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scottish cleaning service
2 hours ago, Master Jedi Alejandro said:

I’ve stopped using cards for all but a few older customers who normally pay cash at the door but are occasionally out. Instead I just text all my customers instead to let them know I’ve been. 🙂

I still like the idea of a card when they walk through the door but a text is simple.

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Dirty dan

I don’t bother with cards, I always text all customers that their windows have been cleaned today, it’s easier to track when they was last done and customers can’t “lose” the card to say you’d been

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Iron Giant

I don't bother with cards anymore and haven't since April cash payers are always around right now and those on GoCardless the email is the notice that I have cleaned the windows, texts are only sent for access that's it . 

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Skxawng

I used calling cards up to march, with a separate card for GC customers. I've completely switched to text message invoicing using squeegee. It's so much easier.

It's set it up so that when I mark a job as done, it automatically sends a text message saying that the windows/gutters/conservatory roof (whichever service it was) were cleaned today and it has the job price and a link to view the invoice. Below that is a total balance due which also includes any previously owed money. 

The invoice has bank details at the bottom and a button to set up GC at the top. 

On the face of it I brought the change in to limit my contact with the customers, but I'd been wanting to do it and also go completely cashless for a while and there's never going to be a better opportunity. I hope. 

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scottish cleaning service

My customers like my card idea? Not sure why, maybe a touch personal.

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