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Have you connected the battery terminals up incorrectly? ie positive to negative - reversing polarity.Pump stopped pumping and controller wont turn off, cant calibrate
Good Morning Sharon. Can I check a couple things please.Pump stopped pumping and controller wont turn off, cant calibrate
HI Sharon. Thank you for the information I ma going to ask you to return the controller directly to Spring at the following address. Spring (Europe) Ltd Unit 9 April Court, Sybron way Crowborough TN6 3DZ. Second can I ask is the Pent air a 8000 946 138The controllers are under a year old
The pump is a pent air
The battery voltage is 12.4. And displaying 0
The serial # 46370
Thanks
Thank you Sharon, I suspect they will need to change the controller out. Once they have please do ask them to return the controller to us please or return it directly. The reason for asking is that this allows us to inspect the controller and understand the issue which can be fed into development and support going forward.Thank for the quick reply, have got onto the person who fitted them and they are coming out to fix them tomorrow.
Thanks for your time much appreciated