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Facelift controller issue


Dale Transparent

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Dale Transparent

Hi all, 

On Wednesday I got back to the van and my 2nd controller had powered itself on and was flashing between 'on/off', I didn't have time to look at it so just removed the fuse. Looked at it today and when I replace the fuse, the controller boots up and counts down from 40 to 0 as if the down button is sticking. I've removed the face plate and can't see anything that is physically causing the issue, would anyone be able to shed some light on the issue please. Stay safe, Dale

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18 minutes ago, Dale Transparent said:

Hi all, 

On Wednesday I got back to the van and my 2nd controller had powered itself on and was flashing between 'on/off', I didn't have time to look at it so just removed the fuse. Looked at it today and when I replace the fuse, the controller boots up and counts down from 40 to 0 as if the down button is sticking. I've removed the face plate and can't see anything that is physically causing the issue, would anyone be able to shed some light on the issue please. Stay safe, Dale

@Ian Sheppard is the man for this one or maybe @spruce

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2 hours ago, Pjj said:

@Ian Sheppard is the man for this one or maybe @spruce

@Ian Sheppard is the right man. I'm sure he will ask its age and serial number. Is this the controller you were asking for a wiring diagram for a while back? Have you connected the battery up incorrectly recently?

This might help you a bit @Dale Transparent

https://windowcleaningforums.co.uk/topic/31810-pure-freedom-controller-gone-faulty-any-ideas/?tab=comments#comment-448101

 

Edited by spruce
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Dale Transparent
27 minutes ago, spruce said:

@Ian Sheppard is the right man. I'm sure he will ask its age and serial number. Is this the controller you were asking for a wiring diagram for a while back? Have you connected the battery up incorrectly recently?

This might help you a bit @Dale Transparent

https://windowcleaningforums.co.uk/topic/31810-pure-freedom-controller-gone-faulty-any-ideas/?tab=comments#comment-448101

 

Thanks again @spruce, I don't personally wire my equipment as it's a job well above my pay grade, a friend does this for me, he's previously done 2 systems and a powered reel for me, so I have every faith in his abilities. The strange thing is it worked fine for 2 days and on the 3rd day I had the issues and yeah, it's the controller I was asking for the wiring diagram. Thanks for your help 👍

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Ian Sheppard
On 25/04/2020 at 20:26, Dale Transparent said:

Thanks again @spruce, I don't personally wire my equipment as it's a job well above my pay grade, a friend does this for me, he's previously done 2 systems and a powered reel for me, so I have every faith in his abilities. The strange thing is it worked fine for 2 days and on the 3rd day I had the issues and yeah, it's the controller I was asking for the wiring diagram. Thanks for your help 👍

Good morning Dale. The controller does seem to have developed a fault that is affecting the middle and right hand buttons. There are a number of possible causes of this. Can I ask for the controller serial number and who the controller was purchased from. Also a suggestion is to check the battery terminal connections and ensure they are tight. In particular the negative battery terminal connector. One chap last week had the issue your seeing and found the connections to the battery were loose. Tightening these solved the issue.

Cheers

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Dale Transparent
On 27/04/2020 at 09:24, Ian Sheppard said:

Good morning Dale. The controller does seem to have developed a fault that is affecting the middle and right hand buttons. There are a number of possible causes of this. Can I ask for the controller serial number and who the controller was purchased from. Also a suggestion is to check the battery terminal connections and ensure they are tight. In particular the negative battery terminal connector. One chap last week had the issue your seeing and found the connections to the battery were loose. Tightening these solved the issue.

Cheers

Hi Ian, please see below image with serial no. Manufacture date. Purchased from another window cleaner. I've double checked connections and have replaced with an analogue controller which is working as should.

 

Cheers,

 

Dale

IMG_20200428_202456.jpg

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Ian Sheppard
13 hours ago, Dale Transparent said:

Hi Ian, please see below image with serial no. Manufacture date. Purchased from another window cleaner. I've double checked connections and have replaced with an analogue controller which is working as should.

 

Cheers,

 

Dale

IMG_20200428_202456.jpg

Hi Dale Thank you for the picture. Manufacture date for this was 15th Jan 2019. If you could send the controller back to us at Spring (Europe) Ltd Unit 9 April Court Sybron way, Crowborough TN6 3DZ we will inspect under warranty. The fact the controller powered its self up suggests a possible short circuit on the +12V power supply a possible cause of a short is moisture getting into the PCB. There is a good chance this is repairable. We can certainly check for you free of charge then advise before carrying out any repairs.

 

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Dale Transparent
1 hour ago, Ian Sheppard said:

Hi Dale Thank you for the picture. Manufacture date for this was 15th Jan 2019. If you could send the controller back to us at Spring (Europe) Ltd Unit 9 April Court Sybron way, Crowborough TN6 3DZ we will inspect under warranty. The fact the controller powered its self up suggests a possible short circuit on the +12V power supply a possible cause of a short is moisture getting into the PCB. There is a good chance this is repairable. We can certainly check for you free of charge then advise before carrying out any repairs.

 

Hi Ian, that's great, thanks so much, will send it back asap

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Ian Sheppard
Just now, Dale Transparent said:

Hi Ian, that's great, thanks so much, will send it back asap

Thanks Dale, May sound a daft thing to say but please include a return address.

Cheers

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Dale Transparent
On 29/04/2020 at 11:23, Ian Sheppard said:

Thanks Dale, May sound a daft thing to say but please include a return address.

Cheers

Just posted, thanks Ian

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  • 2 months later...
Dale Transparent
On 29/04/2020 at 11:23, Ian Sheppard said:

Thanks Dale, May sound a daft thing to say but please include a return address.

Cheers

Hi Ian, so sorry, but completely forgot to say thanks for your help and remedy of this situation, much appreciated and the controller is perfect!

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Ian Sheppard
19 hours ago, Dale Transparent said:

Hi Ian, so sorry, but completely forgot to say thanks for your help and remedy of this situation, much appreciated and the controller is perfect!

Your very welcome and thank you for the feed back.

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