Jump to content

HELP, lost cable to water system


Recommended Posts

Good evening. 

My husband is new to this and we've mislaid the lead/charger during a house move. 

Spoke to an electrician who said we just needed a kettle lead but each then we try it, it trips the house. 

I've no idea what to do, the battery is almost gone and we have customers due. We only use it for unable to reach areas but we're just so stuck. 

Can I get any advice on what to do? My husband thinks it wasn't just a lead, it had a transformer type box too. This is the photo we have of it 

I really appreciate and thank you in advance for any replies 

Screenshot_20200524_212854_com.whatsapp.jpg

Link to post
Posted (edited)
2 hours ago, Loops81 said:

Good evening. 

My husband is new to this and we've mislaid the lead/charger during a house move. 

Spoke to an electrician who said we just needed a kettle lead but each then we try it, it trips the house. 

I've no idea what to do, the battery is almost gone and we have customers due. We only use it for unable to reach areas but we're just so stuck. 

Can I get any advice on what to do? My husband thinks it wasn't just a lead, it had a transformer type box too. This is the photo we have of it 

I really appreciate and thank you in advance for any replies 

Screenshot_20200524_212854_com.whatsapp.jpg

Good evening to you. Sorry it's so late but I only just saw your post. That looks like, or very similar to a Gardiner backpack. In which case the electrician is wrong and your husband is correct. The lead has a 12 volt transformer on it. An ordinary mains lead without the transformer could , if you get one to fit, at the very least fry the unit or blow up the battery. I would contact Gardiner on Tuesday morning : 01726 66400. They will sort you out rapidly, I'd be confident.

Good luck. 🙂

Edited by Davy G
Link to post
High-tower

Do you have a car battery charger?

If you take the bottom off the backpack, you’ll be able to access the terminals on the small 12v battery inside and use the car battery charger.

Link to post
54 minutes ago, High-tower said:

Do you have a car battery charger?

If you take the bottom off the backpack, you’ll be able to access the terminals on the small 12v battery inside and use the car battery charger.

I would be scared of doing this. My son did it with his flat motor cycle battery and destroyed it.

Link to post
6 hours ago, Davy G said:

Good evening to you. Sorry it's so late but I only just saw your post. That looks like, or very similar to a Gardiner backpack. In which case the electrician is wrong and your husband is correct. The lead has a 12 volt transformer on it. An ordinary mains lead without the transformer could , if you get one to fit, at the very least fry the unit or blow up the battery. I would contact Gardiner on Tuesday morning : 01726 66400. They will sort you out rapidly, I'd be confident.

Good luck. 🙂

Thank you so much for replying. I'll certainly do that, I really appreciate your help, so kind. 

Link to post
Posted (edited)
8 hours ago, Loops81 said:

Good evening. 

My husband is new to this and we've mislaid the lead/charger during a house move. 

Spoke to an electrician who said we just needed a kettle lead but each then we try it, it trips the house. 

I've no idea what to do, the battery is almost gone and we have customers due. We only use it for unable to reach areas but we're just so stuck. 

Can I get any advice on what to do? My husband thinks it wasn't just a lead, it had a transformer type box too. This is the photo we have of it 

I really appreciate and thank you in advance for any replies 

Screenshot_20200524_212854_com.whatsapp.jpg

It clearly says on the label 12v. If you have put 230v into it then you have probably at worst damaged the battery as well.

https://gardinerpolesystems.co.uk/all-products/pure-water-systems/portable-systems/backpack-spares-v3/backpack-charger-240v-uk-plug.html

My first thought was just to replace the backpack but I see Gardiners are out of stock until July.

The backpack is available on Amazon at a price.

 

Edited by spruce
Link to post
4 hours ago, Loops81 said:

Thank you so much for replying. I'll certainly do that, I really appreciate your help, so kind. 

You're very welcome.

Theres always folk that will help on here. 🙂👍

Link to post
scottish cleaning service
21 minutes ago, Davy G said:

You're very welcome.

Theres always folk that will help on here. 🙂👍

I have two backpacks and would lend you a charger. I tend to buy two of them if I can't work without it. I found it comes in handy when it breaks. 😉

Link to post
57 minutes ago, scottish cleaning service said:

I have two backpacks and would lend you a charger. I tend to buy two of them if I can't work without it. I found it comes in handy when it breaks. 😉

Thank you again, we've ordered a charger so hopefully we haven't blown the battery. If we have then it's our own fault, thank you for your patience 

Link to post
scottish cleaning service
15 minutes ago, Loops81 said:

Thank you again, we've ordered a charger so hopefully we haven't blown the battery. If we have then it's our own fault, thank you for your patience 

Are you sure he is a qualified electrician?

Link to post
3 hours ago, scottish cleaning service said:

Are you sure he is a qualified electrician?

Its a mistake that can easily happen. In the real world we know what's inside a backpack. Not everyone does. The backpack uses a 230 socket and plug which are generally found in old kettles and those hot water urns. He could well have thought it had its own 230v to 12v transformer inside. In all honesty, that socket should not be a 230v type socket. Its just not good electrical practice. It doesn't need a socket with 3 terminals as the charger uses a twin cable - positive and negative.

I questioned the Gardiner backpack using the same socket when we first got ours. The Shurflo backpack we had first had a different socket and plug as did our last backpack.

 

  • Like 2
  • Agree 1
Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.