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I am doing one on Monday, gutter clear, fascia, window and gutter clean, for £160. No conservatory roof either, will be very surprised if it's 3 man hours. I always state clearly that a gutter clean is only the outside and if they want the gutters clearing it's an additional charge.I’m asking as I quoted a house with a conservatory I cleaned gutters face and all Of the conservatory plus it’s roof and traditional cleaned all windows of house £150 when I finished the lady complains as I didn’t clean the inside of gutters of house. And that £150 should of covered it all
You need to clearly outline what you are doing whether that be in a formal quote emailed to the custy or even clearly outline in words but some don't listen, I only now do add on's for regular custys and will message them the quote even simply in an email of if they have messaged me via my Fb page.I’m asking as I quoted a house with a conservatory I cleaned gutters face and all Of the conservatory plus it’s roof and traditional cleaned all windows of house £150 when I finished the lady complains as I didn’t clean the inside of gutters of house. And that £150 should of covered it all
I wouldn't have let her guilt trip me I had a similar thing happen years ago despite clearly outlining the works in a email, I told her she would have to pay extra for someone to clear the guttering and called a lad a knew years ago and she had to stump up, people will try and have you over from all walks of life stick to your guns in the futureYes as I spoke on phone I didn’t have it down in black and white that was my mistake, she said she could of got what I did for £100 I just gave her back £50 I didn’t want the hassle. I was upset by it all as I did a really good job for her. Never mind lesson learnt