Hi guys
I went against my better judgement and ordered another Gardiner item.
First impressions were not good as the logo on the front was flaking off. I know this would happen over time but not something you would expect from something fresh out of the box.
Their backpack first wouldn't give the green light to say it's charged and Gardiner said to just keep using it and charge it over night and eventually the green light would start coming on.
I did this but it didn't cure the problem so they sent me a new charger and now the light comes on.
While using it the bump sounded like there was a lot of vibration so I took the plate off the bottom and the four screws that hold the pump were loose (two were loose from being over tightened).
While in there I checked all the hose clamps and they were all loose to the point I'm surprised they were not leaking.
I've also noticed that I was loosing water and it seems that the mold wasn't finished so it is seeping out of the joint.
So I've contacted them again and they want me to return it so it can be repaired.
I asked them if they could just send me the casing and I'll fix it myself so there wouldn't be any downtime (and save them the money on the return) but they said it's too difficult fo me to swap over the bits and want it returned.
Now my background is electronics and I was even a plumber so I don't think I would have any trouble swapping over the bits....lol.
Anyway, does anyone know of a good quality backpack with quality parts (I wouldn't have done the electronics the way they have) as I will just let them have this one back for a refund ?
I went against my better judgement and ordered another Gardiner item.
First impressions were not good as the logo on the front was flaking off. I know this would happen over time but not something you would expect from something fresh out of the box.
Their backpack first wouldn't give the green light to say it's charged and Gardiner said to just keep using it and charge it over night and eventually the green light would start coming on.
I did this but it didn't cure the problem so they sent me a new charger and now the light comes on.
While using it the bump sounded like there was a lot of vibration so I took the plate off the bottom and the four screws that hold the pump were loose (two were loose from being over tightened).
While in there I checked all the hose clamps and they were all loose to the point I'm surprised they were not leaking.
I've also noticed that I was loosing water and it seems that the mold wasn't finished so it is seeping out of the joint.
So I've contacted them again and they want me to return it so it can be repaired.
I asked them if they could just send me the casing and I'll fix it myself so there wouldn't be any downtime (and save them the money on the return) but they said it's too difficult fo me to swap over the bits and want it returned.
Now my background is electronics and I was even a plumber so I don't think I would have any trouble swapping over the bits....lol.
Anyway, does anyone know of a good quality backpack with quality parts (I wouldn't have done the electronics the way they have) as I will just let them have this one back for a refund ?