Took 5mins to do a camera survey and show the customer that her gutters were full and needed doing. Then gave a price and she said will have to speak to her partners first and let me know. Phones me up within 15 mins later by then I was at another quote and said "yes we would like it done". Just goes to show the power of doing a gutter survey first as I thought I had lost that one. I'm still on 100% converstion rate since getting that go pro camera and my prices are nowhere as cheap as others in my area either.