Just had a customer ring me and say we have scraped their glass. I’ve been doing the house since they had their new windows in so no scrapes would have been on the windows. One of the other lads done their windows the last time. I explained that it’s very unlikely we could have done it due to the brushes not holding dirt etc. She said it was on the top windows and that nobody else can reach them. I said I would call round and see and she said she wouldn’t want them done again as she wouldn’t want any more scratches.
im unsure if my lad has done a bad job and this is an excuse to get rid of their genuinely is scraped glass? What way would I stand with scraping glass from an insurance point ( gleaming insurance ) or am I best just not going back? Either way she doesn’t want them done again
im unsure if my lad has done a bad job and this is an excuse to get rid of their genuinely is scraped glass? What way would I stand with scraping glass from an insurance point ( gleaming insurance ) or am I best just not going back? Either way she doesn’t want them done again