customer service

over the weekend my step father who’s round I took over after 20 yrs working with him called me to say one of my customers had approached him. She mentioned that she didn’t like the “pole thing” I was using and she preferred the trad method. I phoned her straight away to ask what the problem...

There are many companies I will not deal with in this industry regardless because of the poor customer service.   On the other hand a company that is always on my call list for bits n bobs is Gardiners.  Now you may need to leave a message (a tad irritating) but the girls always get back to...