This happened the other day.... I went up the drive and rocked up outside the house to find a police car parked there. I could easily see the high vis jacket of a police officer sitting in the living room. Of course if the customer is making a complaint about someone dropping litter then they probably won't care if I start cleaning the windows while they chat with the police, but if they're being told that their wife has been in a terrible accident, they'd probably rather I wasn't there right at the window. But turning around and scarpering just makes me feel guilty! What would you have done?