Why not ask him to pass them on to you? Tell him you'll give him a drink for every reliable customer he gets you
How did you pick up 1000 custys in a year ??To be honest we dont lose 1% but we do lose about 06.- 0.7% percent but i have a budget for 1% if that makes sense ?
1% is £10.00 out of every £1,000 which is pretty good considering the type of business we are in.
What u got to understand is when you build a round you get 1/10 messers , these 1/10 messers can be messers for all types of reasons and one of the reasons is not paying up!
Last year we picked up 1,000 customers and kept 900, i dropped a lot of people for various reasons and half of the people dropped was due to late payments/not paying at all etc.
If i wasnt building up and just worked off the customers that we have then my 0.6% - .0.7% would be down to under 0.2% EASY ?
So to be honest with u things are more right ... then more wrong as u say ? ?
How do you get your customers?. We added 700 last year but I doubt we wrote off more than £300 for the whole year. We had quite a few messers that said, but they paid.To be honest we dont lose 1% but we do lose about 06.- 0.7% percent but i have a budget for 1% if that makes sense ?
1% is £10.00 out of every £1,000 which is pretty good considering the type of business we are in.
What u got to understand is when you build a round you get 1/10 messers , these 1/10 messers can be messers for all types of reasons and one of the reasons is not paying up!
Last year we picked up 1,000 customers and kept 900, i dropped a lot of people for various reasons and half of the people dropped was due to late payments/not paying at all etc.
If i wasnt building up and just worked off the customers that we have then my 0.6% - .0.7% would be down to under 0.2% EASY ?
So to be honest with u things are more right ... then more wrong as u say ? ?
We pick up customers from all angles except canvassing, have not door knocked for 4-5 years now. When i first started out i did door knock but after 3-4 years we did not need to knock anymore, there is also a lot of window cleaners in my area, there has been over 10 new start ups in the past 12 months but there is plenty of work out there
That’s good mate , I’m all over but don’t get anything near that . I’m not into social media never worked in the past for us , walk ups are about the best thing going , and card drops I don’t do door knocks not for me ... keep up the good work ?
Offer the guy £100 for every 10 customers he puts your way. Everybody like's extra bonus money, especially when they don't want the customer ?
and since the start of 2019 i have decided that this is now my future so i have started actually giving the business 100% input instead of giving it 60-70% input. Yes, we had a lot of walk ups last year which helped us a lot, the walk up customers are the best customers to be honest ? I like to drop alot of customers off who take the ****.... the ones u have to keep chasing for payment etc. we picked up 300 on Facebook last year and about 450ish through leaflets and the rest walk walk ups and word of mouth etc.
We currently have 5 vans @spruce and on the other forum people are total different compared to the people on here, so i have no need to tell them how many vans etc i got lol , if they want to post negative comments then i will just play my own little game, i dont like negativity lol.... Yes i did tell them that im still a 1 man band after 7 years just to see the response i get ? that forum is actually funny.... i was just waiting to be grilled to be honest lmaoooo
And to be honest like i say i gained 1,000 customers last year and kept 900/100 i can also tell you that around 12-15 of my customers passed away last year as well so yes it happens to all of us, a few people moved house aswell etc,
I started my business in 2012 when i was 21 years old and the first 12-18 months i was only part time , the first 1-2 years of starting up in my little van i was only part time and the 3/4 years after i was not fully committed.... i was more like 60% committed. But for a few years i had to keep under the VAT threshold which held me back with my business i could not grow my business becuase i had to stay under 80k per year turnover ..... My father was telling me do not go VAT registered etc... but to grow i had to take the plunge and its only been 9 months and i can tell u its the best decision i have ever made, i wish i had done it sooner! If i did it sooner i would easily have 8 vans on the road by now but its all been a learning curve and i can now class myself as an expert in this trade :d it is tough for me but once i get through this year things will start looking up for me hopefully
We find servicing the customers fine we work in all weathers and all my customers are used to it,
I put that post on CIU and i knew i was going to get grilled mate but i actually did it for a laugh just see the response ? ? I know that forum is full of idiots but this forum is my home Spruce
One local window cleaner claims that i am single handedly killing the trade which i take as a compliment ? he told me my prices are cheap... but my response was that i am not cheap because i know wfp cleaners doing 3bedroom houses for £5.00 - £6.00 , i would love to increase my prices but i can not afford to because there is a lot of 1 man bands out there doing it for dirt cheap prices, if i put my prices up i would lose a lot of customers as they are getting offered cheaper prices by other window cleaners but they stick by me as we do a good job. but they would think it is unfair if i put the price up by £1.00 when another window cleaner is offering to do it for a few kwid cheaper.
The North is dirt cheap for window cleaning prices i know a window cleaner in Newcatle his average price is £8.00 and he has a very good round with good profit but he wants out and wants to move down South as he will earn better money. I dont blame him.
You shouldnt be struggling to service the customers, that is the easy part of the job ! The hard part is getting the money in and organising the worksheets and filling the tanks up and mainting equipment etc.
I have my doubts about your car story as far as I know you have a citoren car and boxer van you have never mentioned any other vehicle previously in all the years I have been on here other than motors you had back in South Africa.
Yes there is plenty of people who have gave window cleaning a go and packed in within 12 months, its a tough business to be in, but anyone who is driven , motivated , eager and determined has the recipe to succeed in this game , a lot of people see window cleaners using a pole and think its very simple etc they think to themselves oh... thats easy money i can do that
but they dont know the energy it takes out of you after you done a shifft from 8-4 on the windows 6 days per week. then on top of that u got to collect the money u got to organise next days worksheets deal with customer enquiries, invoice certain customers then on top of that u got to get your own customers because the customers do not come to you, you have to put yourself out there ! theres a lot more to it then they think.I'm glad you were fibbing about the Metro Spruce, other wise I would have had to 'fess up about owning an Orange Allegro with chocolate brown vinyl seats.
haha this forum is my home mate
I was literally born on here , this forum gave me wings to fly ?
