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My sub meter is under my sink and I have a remote reader on the outside that can be read with an electronic reader . provided  the waist water doesn’t go into there drains the discount applies . I have never had any issues , had it since 2004 . 
Do you reckon there are windies claiming it goes into a soakaway but fire it down the drain? The soakaways on this development aren't fit for purpose mate, they're hard ground with a small layer of either stone or bark. If the water was put 'into' one of these it would just run off and land in the rain anyways which is why I figure I've got no leg to stand on ??‍♂️

 
Do you reckon there are windies claiming it goes into a soakaway but fire it down the drain? The soakaways on this development aren't fit for purpose mate, they're hard ground with a small layer of either stone or bark. If the water was put 'into' one of these it would just run off and land in the rain anyways which is why I figure I've got no leg to stand on ??‍♂️
Maybe different water authorities have different criteria , mine just came and just put a camera down my gutter downpipes into  the ground confirming that the water was going into a soak away and that was ware I was putting my waist from the van and they accepted it wasn’t going into there drains so removed the sewage charge from my external usage water , that was in 2004 if I remember correctly and I haven’t laid sewerage charges in it ever since . 

 
Maybe different water authorities have different criteria , mine just came and just put a camera down my gutter downpipes into  the ground confirming that the water was going into a soak away and that was ware I was putting my waist from the van and they accepted it wasn’t going into there drains so removed the sewage charge from my external usage water , that was in 2004 if I remember correctly and I haven’t laid sewerage charges in it ever since . 
I’m with Severn Trent. He did tell me to contact the site manager and discuss correcting the soakaway. The one around the edge of the house itself seems to be intact but I’m really conscious that it’s not ideal to pump circa 1200 litres of water under my house 5 days a week.

I’ve found a meter;

https://www.envirotechalarms.com/shop/15mm-to-20mm-wras-approved-water-meters/
 

wouldn’t be too difficult to put it in a gas type cupboard on the side of the house. If they can just dig out and lay a proper soakaway along the boundary it can go straight into there.

 
Maybe different water authorities have different criteria , mine just came and just put a camera down my gutter downpipes into  the ground confirming that the water was going into a soak away and that was ware I was putting my waist from the van and they accepted it wasn’t going into there drains so removed the sewage charge from my external usage water , that was in 2004 if I remember correctly and I haven’t laid sewerage charges in it ever since . 
Just having a look at United Utilities site (my local supply company) and there is a form!!! https://www.unitedutilities.com/globalassets/documents/pdf/8485_6597-non-return-domestic-claim-form2.pdf

Basically they say they calculate in a normal UK household 95% of water metered is returned to the sewers. If significantly less is returned then you can claim the difference in waste water charges. So in theory, the pure that is taken away from your supply address does not go back into the sewers on your property so you can claim a reduced sewerage charge on the volume of pure.

I haven't tried to claim and they do say that you might need to install a sub main meter to show the water taken from site but it looks like it is possible. Probably not worth it unless you use mega amounts of pure.

 
Maybe different water authorities have different criteria , mine just came and just put a camera down my gutter downpipes into  the ground confirming that the water was going into a soak away and that was ware I was putting my waist from the van and they accepted it wasn’t going into there drains so removed the sewage charge from my external usage water , that was in 2004 if I remember correctly and I haven’t laid sewerage charges in it ever since . 
do you know how much a month it saves thanks

 
I’m with Severn Trent. He did tell me to contact the site manager and discuss correcting the soakaway. The one around the edge of the house itself seems to be intact but I’m really conscious that it’s not ideal to pump circa 1200 litres of water under my house 5 days a week.

I’ve found a meter;

https://www.envirotechalarms.com/shop/15mm-to-20mm-wras-approved-water-meters/
 

wouldn’t be too difficult to put it in a gas type cupboard on the side of the house. If they can just dig out and lay a proper soakaway along the boundary it can go straight into there.
That meter is very similar to mine they sent a fitter to fit it under my sink and install a remote reader that’s on the outside wall , they didn’t evan charge me for doing it either ???

 
Just having a look at United Utilities site (my local supply company) and there is a form!!! https://www.unitedutilities.com/globalassets/documents/pdf/8485_6597-non-return-domestic-claim-form2.pdf

Basically they say they calculate in a normal UK household 95% of water metered is returned to the sewers. If significantly less is returned then you can claim the difference in waste water charges. So in theory, the pure that is taken away from your supply address does not go back into the sewers on your property so you can claim a reduced sewerage charge on the volume of pure.

I haven't tried to claim and they do say that you might need to install a sub main meter to show the water taken from site but it looks like it is possible. Probably not worth it unless you use mega amounts of pure.
That’s not how mine works , I’ll try and put it simply if my main water meter reads 50 cm used and my sub meter says I have used 25 cm I pay sewage charges on 25 cm this drastically cuts the cost as sewage charges are around £2.75 per cm . Hope this makes sense 

 
That’s not how mine works , I’ll try and put it simply if my main water meter reads 50 cm used and my sub meter says I have used 25 cm I pay sewage charges on 25 cm this drastically cuts the cost as sewage charges are around £2.75 per cm . Hope this makes sense 
It looks like basically as all your water going to your water processing and thus though sub main meter, either ends up as pure in vans or waste going into your soakaway. So you get full discount on sewerage charge for all water going into your processing. 

Seems like United Utilities might just reduce sewerage charge on the amount of pure taken from premises, if people don't have a soakaway.

As you say looks like different companies treat things differently.

 
That’s how it works ware I am I assume it’s the same all over the uk ?????
Not in our part of the world @Pjj unless it's changed in the past couple of years. They argue that all waste water goes to sewage and is discharged into the sea when the tide is going out. It very much depends on the policy of the water authority in your area. I guess one could take their sewage charge on pure water to a higher authority (the Ombudsman) but no one has so far as I know. On the coast we have one single sewage main which serves the sewage and roof water run-off combined. Inland they have seperate systems.

The majority of us sole trader window cleaners around here aren't on water meters so our sewage charge is fixed anyway. There are a couple of industrial users so it could be that they have negotiated something we aren't aware of due to some 'non-disclosure clause' in the agreement.

 
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