Is anyone else losing Google reviews randomly?

[eddyl3000]

Is this happening to anyone else?

We had 82 reviews start of the year and then got this to 86, I looked the other day and showed we only had 84, I then got two more reviews yesterday and it only showed we had 85, and then this morning we're randomly down to 81!

I also manually counted our reviews on there and it equals 88, I also noticed it's seemed to happen to a couple of my competitors too

Anyone noticed this or have any info on why it's happening? I've already messaged Google so hopefully will get some answers

Thanks

 

[dave1]

Could it be a user deleting there google account, or that they changed there mind on their review and removed it

 

[ched999uk]

I seem to remember reading that Google are trying to crack down on fake reviews so maybe their algorithm isn't quite perfect?

 

[Windowcleaner88]

Is this happening to anyone else?

We had 82 reviews start of the year and then got this to 86, I looked the other day and showed we only had 84, I then got two more reviews yesterday and it only showed we had 85, and then this morning we're randomly down to 81!

I also manually counted our reviews on there and it equals 88, I also noticed it's seemed to happen to a couple of my competitors too

Anyone noticed this or have any info on why it's happening? I've already messaged Google so hopefully will get some answers

Thanks

Just checked mine and I’ve lost a few as well ? Had 160 now have 147…. Very odd

 

[P4dstar]

Yes, we've lost 2. Google are closing unused accounts. One of the reviews I have lost had pictures. The chap passed away over a year ago. I imagine as he hasn't logged in for such a long time they have closed his account.

 

[mattybondi]

not so long ago a customer of mines bragging hes an senior ambassador for trustpilot and would write me a review-he did but its full of spelling mistakes and i only got 4 stars.