Since opening up I have lost my second client. The first client I lost was my own fault, I kept my water pressure down to save money and it cost me no excuses which I learnt from. However I got call this afternoon after cleaning a house who said his windows where that clean from the last clean he doesn't see why he should pay me to clean them again until they are needed despite asking me to clean them every 28 days. He now only wishes to pay for the first clean. I have removed him from my rota list. Does anyone have or have had people like this?