Reach For The Glass
Well-known member
- Messages
- 752
- Location
- Kent
Hi guys.
Let me explain. Ive recently quoted 3 new jobs, by phone call and text combined.
Now ive priced all 3 and all 3 been accepted. They were not all quoted same day but maybe over the last 6 weeks.
After i have quoted each job, a day or so goes by and i recieve a text from the customer saying
" can i confirm your doing this day as "my name" said you can do it for me as he is away. Thanks for doing it for me just let me know what time roughly."
I then call the customer and say to them i spoke to you yesterday about price, times and dates. Who is it who has text you to say i cant do it???
The same name always comes up. Its s though my phone calls or texts are being read by another cleaner. When i confirm a job the person then contacts the customer to say i cant do it but they will step in as im too busy.
This is so strange. @Gav @K in Kent any ideas or anyone else.
I dont know if my calls are being diverted to another number, texts or emails are being read to take work.
Thanks guys.
Let me explain. Ive recently quoted 3 new jobs, by phone call and text combined.
Now ive priced all 3 and all 3 been accepted. They were not all quoted same day but maybe over the last 6 weeks.
After i have quoted each job, a day or so goes by and i recieve a text from the customer saying
" can i confirm your doing this day as "my name" said you can do it for me as he is away. Thanks for doing it for me just let me know what time roughly."
I then call the customer and say to them i spoke to you yesterday about price, times and dates. Who is it who has text you to say i cant do it???
The same name always comes up. Its s though my phone calls or texts are being read by another cleaner. When i confirm a job the person then contacts the customer to say i cant do it but they will step in as im too busy.
This is so strange. @Gav @K in Kent any ideas or anyone else.
I dont know if my calls are being diverted to another number, texts or emails are being read to take work.
Thanks guys.