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Expansion Advice


GlassActWinchester

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GlassActWinchester

Hi there,

 

I have a really good round but I am maxed out with time and customers but would like to expand, how would I go about this without hurting myself or existing customers?

 

Im not old but need to start thinking of the future ie taking a more managerial role

 

many thanks

 

sam

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23 hours ago, GlassActWinchester said:

Hi there,

 

I have a really good round but I am maxed out with time and customers but would like to expand, how would I go about this without hurting myself or existing customers?

 

Im not old but need to start thinking of the future ie taking a more managerial role

 

many thanks

 

sam

Evening Sam, 

Tough questions as customer loyalty balance can be a tricky one, when wanting to expand and add additional services or employ someone to take on the work load you've created.

If you get someone else working for you then its a case of training, showing them the customer location and handover 

Also can they uphold your values, customer service and loyalty.

 

When you mention expand and also mention stepping back what is your exact vision and where to do need to be? 

 

Austin 

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GlassActWinchester

Thanks Austin,

You make a good point regarding customer loyalty mine are fiercely on my side haha

well I’m not old but I would like to think about a managerial role as I can’t window clean forever so was thinking of purchasing a small round not to far away employing someone to do it and just organising the work, but the upholding my values would be the trick but I don’t think impossible

theres a lot to think about for sure 

 

am

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