Smurf
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Was clearing & cleaning the gutters on a mid terraced 3 bed house today and all was going well.
I noticed whilst I was clearing the front gutter run out the shared downspout next door the downspout was blocked with the usual plant growth growing out of it. Anyway I mentioned this to the customer and she said they are away but if you could unblock it that would be great otherwise my guttering will back up again with rainwater. I had to laugh when she said that as
I just removed about 20kg of sods full to the brim on her side.
Anyway to cut a long story short I never go on ppl's property without their permission but thought next door are away and their guttering is not bad so will only take a couple of mins to make everyone happy. That was a very big mistake as I did not even knock the door. By the time I removed the blockage from the downspout a young lad came out asking me what I was going whilst he was on the phone to someone. Great I thought now I’m in for a bollocking of the century. Oops!
Next thing I asked to speak to who was on the other end of the phone as you do. Turn out to be his mum who was not in the best of moods as was her parents house. I kept calm whilst taking my ballocking and explained my actions as was trying just to help everyone out. Turns out the parents hate the person next door (my customer) so it did not help matters very much. The lady on the phone did say it is the horible woman next door dirt that keeps blocking my parents guttering. I said " I'm not horible but nice and I've just cleared the blocked downspout for you parents for free which saves them a job to do. By the way the reason why the downspout was blocked so quickly as whoever replaced it last year put long screws through the joint bends to keep them together. Unfortunatly in doing so the moss etc will keep gettting caught so will get blocking up again." We did have a bit of a laugh and joke so all ended well in the end.
I was dreading her parents coming home though but lucky for me they didn't as I'm sure it would have all kicked off again.
So the motto of the story is don't listen to what customers tell you /emoticons/biggrin.png
I noticed whilst I was clearing the front gutter run out the shared downspout next door the downspout was blocked with the usual plant growth growing out of it. Anyway I mentioned this to the customer and she said they are away but if you could unblock it that would be great otherwise my guttering will back up again with rainwater. I had to laugh when she said that as
I just removed about 20kg of sods full to the brim on her side.
Anyway to cut a long story short I never go on ppl's property without their permission but thought next door are away and their guttering is not bad so will only take a couple of mins to make everyone happy. That was a very big mistake as I did not even knock the door. By the time I removed the blockage from the downspout a young lad came out asking me what I was going whilst he was on the phone to someone. Great I thought now I’m in for a bollocking of the century. Oops!
Next thing I asked to speak to who was on the other end of the phone as you do. Turn out to be his mum who was not in the best of moods as was her parents house. I kept calm whilst taking my ballocking and explained my actions as was trying just to help everyone out. Turns out the parents hate the person next door (my customer) so it did not help matters very much. The lady on the phone did say it is the horible woman next door dirt that keeps blocking my parents guttering. I said " I'm not horible but nice and I've just cleared the blocked downspout for you parents for free which saves them a job to do. By the way the reason why the downspout was blocked so quickly as whoever replaced it last year put long screws through the joint bends to keep them together. Unfortunatly in doing so the moss etc will keep gettting caught so will get blocking up again." We did have a bit of a laugh and joke so all ended well in the end.
I was dreading her parents coming home though but lucky for me they didn't as I'm sure it would have all kicked off again.
So the motto of the story is don't listen to what customers tell you /emoticons/biggrin.png
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