Cottonlung
Well-known member
- Messages
- 176
- Location
- Manchester
Hi all, rant time..
A lady customer recently moved to a new part of town so she asked me would I be able to still clean her windows.. I went and told her it would be £10 to which she said this new house is smaller than her last blah blah blah, I tried to explain im coming out of my way, fuel, time etc etc.. so anyway fast forward 4 months... she greets me this morning after cleaning her windows yesterday accusing me of trying to con her out of £10, as last time I thought she wasn't in so i got the ladders off the van to unlatch the gate, she came out and I said " hello I didn't think you was in" she said i'l open the gate so I said I'd already done it.... so today she thinks I said I'd already cleaned the back windows but because she saw me cleaning them after she came out it looks she belives I'm trying to rip her off and only did the back because she was in....
I told her I don't quite understand as your windows got cleaned, she said let's go through it again seeing as your thick!... I told her no need to insult me and she gave me the "woe is me " your trying to take money from me for cleaning 3 windows thinking I wasn't in ..
I know I shouldn't let it bother me but I run an honest business and don't want my reputation tarnished from one misunderstanding as I do some of her friends houses.
A lady customer recently moved to a new part of town so she asked me would I be able to still clean her windows.. I went and told her it would be £10 to which she said this new house is smaller than her last blah blah blah, I tried to explain im coming out of my way, fuel, time etc etc.. so anyway fast forward 4 months... she greets me this morning after cleaning her windows yesterday accusing me of trying to con her out of £10, as last time I thought she wasn't in so i got the ladders off the van to unlatch the gate, she came out and I said " hello I didn't think you was in" she said i'l open the gate so I said I'd already done it.... so today she thinks I said I'd already cleaned the back windows but because she saw me cleaning them after she came out it looks she belives I'm trying to rip her off and only did the back because she was in....
I told her I don't quite understand as your windows got cleaned, she said let's go through it again seeing as your thick!... I told her no need to insult me and she gave me the "woe is me " your trying to take money from me for cleaning 3 windows thinking I wasn't in ..
I know I shouldn't let it bother me but I run an honest business and don't want my reputation tarnished from one misunderstanding as I do some of her friends houses.