Green Pro Clean Ltd
Well-known member
- Messages
- 8,103
- Location
- Nottingham & Derbyshire
We have all been there, we have all had customers that 'Oh sorry, no cash on me' 'oh can you call next week' or the ones that just hide behind the curtains and ignore you knocking on the door.
When I do the job I leave a receipt if no one is home, later I will knock on the door and perhaps an excuse or perhaps no one home, I go back again and no one home so this time I leave a 'Please contact us to arrange payment' slip.
Now at this point I figure I have done enough work to attempt to get my £8 or £10 or however much the bill is, now it is on the customer to settle the account.
This is where it gets fun, some will phone to arrange payment whereas once in a while you will get those wasters that will just ignore you totally and figure they do not have to pay.
Is this because they have screwed over window cleaners before that eventually gave up being bothered to collect the money? Or just cause they feel oh well it's only a tenner i'll pay when I can be bothered?, do they not consider you a real company or a proper business?
Well whatever their reasons are what are ours for not bothering to use all the tools at our disposal to collect the money we are owed for doing the work? Is it because we have to pay £25 to reclaim a debt of £8 well if you can't be bothered to invest in protecting your earnings then I cant help you any further.
I have finally had enough of new customers wanting work doing and trying not to pay for it so now I have registered with the Claims Court online I have a customer that has been ducking me for £12 for three months now so I have bitten the bullet, paid my £25 (which get's added to the defendants ((Customers)) costs and filed the claim.
All done in 20 minutes on line, now I sit back and let the courts do the work for me. If all goes smoothly I should see payment for £37 in the next 14 days, if not I can have it registered as a debt and then sell it on to a debt collection agency that will add their own costs on top to the customer for recovering the debt.
Would be interesting to see how far a customer will go to avoid having to pay.
For those of you interested in letting the government work for you for a change you can register here, www.moneyclaim.gov.uk
When I do the job I leave a receipt if no one is home, later I will knock on the door and perhaps an excuse or perhaps no one home, I go back again and no one home so this time I leave a 'Please contact us to arrange payment' slip.
Now at this point I figure I have done enough work to attempt to get my £8 or £10 or however much the bill is, now it is on the customer to settle the account.
This is where it gets fun, some will phone to arrange payment whereas once in a while you will get those wasters that will just ignore you totally and figure they do not have to pay.
Is this because they have screwed over window cleaners before that eventually gave up being bothered to collect the money? Or just cause they feel oh well it's only a tenner i'll pay when I can be bothered?, do they not consider you a real company or a proper business?
Well whatever their reasons are what are ours for not bothering to use all the tools at our disposal to collect the money we are owed for doing the work? Is it because we have to pay £25 to reclaim a debt of £8 well if you can't be bothered to invest in protecting your earnings then I cant help you any further.
I have finally had enough of new customers wanting work doing and trying not to pay for it so now I have registered with the Claims Court online I have a customer that has been ducking me for £12 for three months now so I have bitten the bullet, paid my £25 (which get's added to the defendants ((Customers)) costs and filed the claim.
All done in 20 minutes on line, now I sit back and let the courts do the work for me. If all goes smoothly I should see payment for £37 in the next 14 days, if not I can have it registered as a debt and then sell it on to a debt collection agency that will add their own costs on top to the customer for recovering the debt.
Would be interesting to see how far a customer will go to avoid having to pay.
For those of you interested in letting the government work for you for a change you can register here, www.moneyclaim.gov.uk