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Quite a few simply don't lay all the facts out in front of you at the point of sale, once the contract is signed only then do you really find out what the contract is.Leasing has evolved since the regulation was introduced and become much more complex over time - balloon payments for example. The motor trade have simply used it to promote sales. Unfortunately there are unscrupulous sales people in the industry who will say anything to get a sale.
My wife has a car on pcp she is way over the agreed mileage and it will end next year, she loves her little car so we will just pay the balloon payment at the end and end the cycle of the never never, either way she would have paid the total purchase price of the car which ever finance option she took out, I think people need to be very clear on what it is they will really want and need to do at the end of vehicle financing.