Shocked indeed

Discussion in 'Traditional Window Cleaning' started by rugbywolf, Aug 28, 2014.

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  1. rugbywolf

    rugbywolf Forum Addict
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    SHOCKED INDEED

    A lady came up to me today and asked if I'd do her house front and back. I went and had a look, four up top, four bottom, two doors. I thought fifteen minutes so quoted £7:50. She looked shocked, I wondered what I'd done, did she perhaps want just the upstairs doing? She called her husband over "seven pounds fifty" she said, still looking shocked. He said " We've been paying twenty pounds"! next door are paying the same apparently, so I think I'll be picking that up. It's a shame I didn't know beforehand. I don't know who this windy is, I thought I knew all the ones in my area.
     
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  2. cheapncheerful

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    yep ....it happens...and then it annoys the hell out of you....

    i priced one in the worst rain ever whilst she was waiting for me.....i said £12....and she jumped at it...

    when i got the rest i found out the other windy charged £15 and so i of course stuck at that....i hated that mistake....of course it went back to £15 as soon as...

    its better to say too much and if they complain adjust down maybe...but hindsight is a great thing....i want to price all jobs when no one is in and i want to walk around three times and then...stick something extra on as i always undercharge...leave it through the letterbox...they either want me or they dont.....
     
  3. TolishAPurd

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    From what you described, around here that would be about £12-14 (inc frames+sills).
     
  4. daveyboy

    daveyboy Legend
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    I just got a message from a woman to say yes to her 20 quid one off job and yes to the first clean and monthly thereafter on her new house she is moving into
    The 1 off is 20 quid for 1 patio door 1 kitchen window and 1 upstairs window front and back..moving into a 3 bed
    Have started charging more for firsts now
     
  5. cheapncheerful

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    yep with you on that dave....i have been a mug for far too long..
     
  6. Smurf

    Smurf Banned
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    #6 Smurf, Aug 29, 2014
    Last edited: Aug 29, 2014
    £70.50p ...bless her cotton socks and shame on you taking another windies work of him for less than half what he was charging. I don't know how you can sleep at night :D
     
  7. rugbywolf

    rugbywolf Forum Addict
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  8. mrtaytay

    mrtaytay Grand Master
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    I know its difficult and awkward but to be honest Rugby, I might have been tempted to retract that quote or at least revise it upwards somewhat. If that ever happens to me then I will tell them that its not the etiquette to undercut fellow windowcleaners. Such a difference between the two prices. Did she let on that she already had a window cleaner or had she already got rid?
     
  9. rugbywolf

    rugbywolf Forum Addict
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    The lady is next door to where I work, and came round to ask me to clean her windows, as they had finished their window cleaner. I didn't know what he had been charging, so was not aware of undercutting, which I wouldn't do anyway; I always charge my price irrelevant of other people.
     
  10. mrtaytay

    mrtaytay Grand Master
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    Fair play Rugby.....did she say why she had finished the windy. I wonder If she felt she was being overcharged or was he just doing a rubbish job.....or both
     
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