Sill scratches..

[Kerby0814]

Hi Everyone, 

A custy has said she thinks I've scratched her top sills, I use a sill brush and seems unlikely that it would have been me. 

It's a new build property and they are all top floor sills. 

I was just wondering everyone else's thoughts.

Thanks gang

 

[Cookie]

Sometimes the brush stock can mark the sills.

Astonish paste or Pink Stuff will remove these marks fairly easily.

Brush bumpers can help prevent this sort of thing (having said that I never really got on with them!)

 

[Master Jedi Alejandro]

Sometimes the brush stock can mark the sills.

Astonish paste or Pink Stuff will remove these marks fairly easily.

Brush bumpers can help prevent this sort of thing (having said that I never really got on with them!)

I don’t see it being the bumper of it’s a sill brush. 
Is it a Gardiner brush, @Kerby0814? If so I would ask @Alex Gardiner for his opinion, however I’m sure it won’t be the brush. It’ll be from install. Tell her to put it on the snagging list ?

 

[Kerby0814]

I don’t see it being the bumper of it’s a sill brush. 
Is it a Gardiner brush, @Kerby0814? If so I would ask @Alex Gardiner for his opinion, however I’m sure it won’t be the brush. It’ll be from install. Tell her to put it on the snagging list ?

It's not a gardiner brush mate, it's the facelift ultra radius one. 

Yeah I was thinking it was from install, she's been pretty sound about it to be fair. 

 

[Deleted member 7446]

Hi Everyone, 

A custy has said she thinks I've scratched her top sills, I use a sill brush and seems unlikely that it would have been me. 

It's a new build property and they are all top floor sills. 

I was just wondering everyone else's thoughts.

Thanks gang

View attachment 25782View attachment 25783View attachment 25784

I can't see any scratches but more friction marks from a brush head.

Always check your jets if brass aren't being pushed down onto the sill and brush ends.

I'm sure a tub of pink stuff and walnut pad would make it look like a magic trick and look like new

 

[steve garwood]

This is why I’ve always used sill brushes ???‍?

 

[Kerby0814]

Thanks everyone for your replies ? Looks like some pink stuff will be needed! 

 

[Davy G]

If you haven't already accepted responsibility I wouldn't touch them apart from as you have done with straight forward wfp. Providing you're confident you didn't cause the scratches. I see scratches on several if not most downstairs sills. These will most likely have been caused by either the builder/installer or the present or a previous resident being heavy handed. Installer, cause; "We'll be long gone before anyone spots that!" Or householder because they don't know any better and are used to scrubbing glass and ceramics. If you did it you should have felt or heard the sound of plastic stock rubbing across plastic sill. Certainly up to second and probably third level. It's far too easy for householder and builders to blame the window cleaner. Doesn't mean that because we're the last in line we have to accept responsibility for someone else's mistake or carelessness. I would bear that in mind.

 

[Martyn]

Looking at those scratches I would say it's inconclusive as to whether they are caused by a brush because some of them go across not lengthways. A sill brush pretty much can't do that anyway.

As others have said the pink stuff should sort it.

 

[HWCS]

I do dozens of new build on a 4weekly basis and this has never happened althought somw of the homea i do, have these marks theyre deffo install marks, dont hold your hands up and dont try to fix them or itll be 'guilt by association'

 

[Iron Giant]

If you haven't already accepted responsibility I wouldn't touch them apart from as you have done with straight forward wfp. Providing you're confident you didn't cause the scratches. I see scratches on several if not most downstairs sills. These will most likely have been caused by either the builder/installer or the present or a previous resident being heavy handed. Installer, cause; "We'll be long gone before anyone spots that!" Or householder because they don't know any better and are used to scrubbing glass and ceramics. If you did it you should have felt or heard the sound of plastic stock rubbing across plastic sill. Certainly up to second and probably third level. It's far too easy for householder and builders to blame the window cleaner. Doesn't mean that because we're the last in line we have to accept responsibility for someone else's mistake or carelessness. I would bear that in mind.

Totally agree, the sills look a mess anyway without those allegedly caused scratches, 

The so called window cleaners who do the sparkle cleans these days are usually paid peanuts because the prices have been driven down so much and the clean is shoddy, I did a first clean yesterday and they had tried to remove stickers on the glass and left them a mess, I don't usually remove stickers or the glue leftover but it took me just a few minutes as it was just on some of the downstairs windows I felt it was worth those extra minutes as it's a well priced job

 

[Master Jedi Alejandro]

Totally agree, the sills look a mess anyway without those allegedly caused scratches, 

The so called window cleaners who do the sparkle cleans these days are usually paid peanuts because the prices have been driven down so much and the clean is shoddy, I did a first clean yesterday and they had tried to remove stickers on the glass and left them a mess, I don't usually remove stickers or the glue leftover but it took me just a few minutes as it was just on some of the downstairs windows I felt it was worth those extra minutes as it's a well priced job

Agree on this! A family friend, who has been in the business a very long time, was doing the builders cleans on a estate I was canvassing. Windows where sparkling & miles better than any other new estates I had been on. For the final stage of development he got undercut by another company & lost the contract. My ohh my what a difference, they’re horrendous! ?

 

[HWCS]

Agree on this! A family friend, who has been in the business a very long time, was doing the builders cleans on a estate I was canvassing. Windows where sparkling & miles better than any other new estates I had been on. For the final stage of development he got undercut by another company & lost the contract. My ohh my what a difference, they’re horrendous! ?

I do a 4weekly maintenance clean contract with a local developer and a cleaning company does the builders cleans before i go to them.

1 pair of girls from the cleaners are spot on, they leave the windows spotless, all tape, cement and glue gone, same company also employs 2 teams of 2 blokes to do the cleans to and they are horrendous, they barely touch outaides of the windows!

 

[Master Jedi Alejandro]

I do a 4weekly maintenance clean contract with a local developer and a cleaning company does the builders cleans before i go to them.

1 pair of girls from the cleaners are spot on, they leave the windows spotless, all tape, cement and glue gone, same company also employs 2 teams of 2 blokes to do the cleans to and they are horrendous, they barely touch outaides of the windows!

Typical isn’t it! How much you wanna bet those lassies are paid less as well! ?

 

[HWCS]

Typical isn’t it! How much you wanna bet those lassies are paid less as well! ?

Theyre polish and the lads are english and apend more time sitting in the van smoking

 

[Iron Giant]

Agree on this! A family friend, who has been in the business a very long time, was doing the builders cleans on a estate I was canvassing. Windows where sparkling & miles better than any other new estates I had been on. For the final stage of development he got undercut by another company & lost the contract. My ohh my what a difference, they’re horrendous! ?

That's exactly it on this estate, I actually used to be subbed to do the the builders cleans about 4 years ago I only did a few before it went from 2 cleans before the new homeowner moved in down to one, not long after that the people I subbed for lost the contract and others and I lost my sub work but it was glad to loose it 

 

[Master Jedi Alejandro]

Theyre polish and the lads are english and apend more time sitting in the van smoking

Who the woman spend more time in the van or the lads?

 

[Davy G]

Who the woman spend more time in the van or the lads?

The lads I think. ?

 

[HWCS]

Who the woman spend more time in the van or the lads?

The lads

 

[Rigo]

Hi, I have experience of the same problem on more than one occasion.  This seems to happen more often when over cleaning the upstair cills and never on the down stairs window's.  So now on a few customers window's I use a towel over the brush to prevent scratches.