Chris34
Well-known member
- Messages
- 1,726
- Location
- Stockport, Cheshire
When you first start out it's hard to believe anyone would get anywhere charging double for the first clean. Some people would say start as you mean to go on etc.
The thing to remember is you currently need the practice. If you turned up at my house and quoted me £15 a month I would think fine, if you said £20 for the first clean I wouldn't raise an eyebrow. If you said £30 for the first clean I would go for it but expect top quality results, probably inspect your work etc etc etc (This is in the alternate universe where I am not a window cleaner of course haha)
You say about enticing the customer into getting the windows cleaned regularly which sounds like you're making a fundamental mistake. There is no enticing people into regular cleaning, they are having them cleaned regularly or they're having a one off. If they're having a one off then charge them double or even more. Make sure you negotiate a frequency before you clean. I find the best way is to simply ask ''how often do you want them cleaned'' when I do the quote. This normally throws people off, some have an answer others ask for your advice. I offer 4/6/8 week cycles and charge them increasing prices depending on which one...
What I mean is enticing them to say yes to the quote. A 50% first clean looks more attractive than double but still gives a clear difference between first clean price and regular price. I won't be offering one off's, already decided it's not worth it.
I just tell them how I work, it's every 4 weeks, payment via dd, text day before clean. If they think it's a bit expensive then my fall back option is every 8 weeks at slightly more but I don't tell them that, I only offer it if they don't seem welcoming to the 4 week price.
I like the fact I can say yes or no to jobs and pricing, the power feels great : ) FRREEEEEEDDDDDDDOOOOOOM ha ha.