Hi guys.
Customer accused me today that I have cratched her windows. I use pure water system and i have attached a picture of scratched windows. It really looks strange to me because windows are scratched only very close to the frame all the way down. Strangely there are no scratch marks in the middle of the glass at all. I never had such a problem in my past 3 years I clean windows. Obviously she wants all glass to be replaced by me or by my insurance. Any advise on this lads?
Customer accused me today that I have cratched her windows. I use pure water system and i have attached a picture of scratched windows. It really looks strange to me because windows are scratched only very close to the frame all the way down. Strangely there are no scratch marks in the middle of the glass at all. I never had such a problem in my past 3 years I clean windows. Obviously she wants all glass to be replaced by me or by my insurance. Any advise on this lads?