Yeah I'm very aware of that and definitely don't want to be cheap. I've set my target at £35 to £40 per hour which is a hell of a lot more than the minimum wage I get at some of the work I do at the moment.
With regard to the first clean, well I was thinking about it last night, this house would have to be about a £20 house for a 30 minute 4 week clean, my first clean price would have been quoted at £25. If I had charged £40 maybe £50 for the first clean then I really don't think they would have agreed a clean. I'm thinking that the first clean needs to be discounted in order to get them on board and then it would be a case of you win some you lose some.
If the regular clean price would be £20 what would everybody else charge for the first clean price? It is a hell of a lot of work compared to say cleaning it again in 4 weeks, I can see it's a bit of a ball ache . I can imagine the regular cleaning being a lot faster, I'm going to clean my parents again to see how it compares.
Thanks again for the advice guys, now it's back out to the low paid stuff, hopefully not for too much longer : )
Tbh, at the moment, your not in a position where it's wise to loose out on a customer because your charging a one off double charge for the first time. You need that customer alot more than they need you at the moment. When your in a position where you have alot of customers and not really needing anymore, then you can dictate your terms more. No point loosing out in a customer who's going to pay you 12 times a year because they won't pay you double the first time. Not when you need work.