Good morning guys,
Unfortunately I’m back again with my faulty Thermopure system.
Any further help would be most welcome.
Last Friday I spent the day at Ionics and their 4th attempt at repairing my faulty Thermopure system, it has never worked / heated water without the van engine running since first purchase (1 year ago) everything is brand new, even the Ford Van.
I wanted to run the system over the weekend as I require it for work today and wanted to assure myself it was all good to go, I attempted 5 start ups over a 2 day period, only on the second attempt did it actually work but the voltage was just above 11.7v on the 4 other attempts the voltage dropped below 11.7v and the heater cut out (no hot water)
To be fair to the technician, he showed me it running all ok for a good 10-15 mins after he had worked on it so I assumed problem solved no more issues? Alas I am
back to square 1!!
I have just tried it again before I leave for work and it did the same as previous, voltage dipped and it cut out so I won’t be using hot water anytime soon!
I literally have no clue in where to go from here, obviously Ionics don’t have a clue and they are the experts!!
i have attached Ionics reports from last Friday, for those that are technically minded.
Any help would be greatly appreciated.
Thnks in advance
Unfortunately I’m back again with my faulty Thermopure system.
Any further help would be most welcome.
Last Friday I spent the day at Ionics and their 4th attempt at repairing my faulty Thermopure system, it has never worked / heated water without the van engine running since first purchase (1 year ago) everything is brand new, even the Ford Van.
I wanted to run the system over the weekend as I require it for work today and wanted to assure myself it was all good to go, I attempted 5 start ups over a 2 day period, only on the second attempt did it actually work but the voltage was just above 11.7v on the 4 other attempts the voltage dropped below 11.7v and the heater cut out (no hot water)
To be fair to the technician, he showed me it running all ok for a good 10-15 mins after he had worked on it so I assumed problem solved no more issues? Alas I am
back to square 1!!
I have just tried it again before I leave for work and it did the same as previous, voltage dipped and it cut out so I won’t be using hot water anytime soon!
I literally have no clue in where to go from here, obviously Ionics don’t have a clue and they are the experts!!
i have attached Ionics reports from last Friday, for those that are technically minded.
Any help would be greatly appreciated.
Thnks in advance