scottish cleaning service
Well-known member
- Messages
- 9,075
- Location
- Paisley
Aye, I will let you into a Tip about what a middle class customer wants. Firstly they all want reliability and a reason why you will not becoming that day, just text them the reason. Secondly they want someone trustworthy because the one I was recently cleaning had a new 60 grand car in driveway. I was cleaning next to it and made sure I never touched it, I should have asked her to move it but no one was in anyway. The last thing is the condition you leave the windows, job in, like leaving the gate open because everything must go back to original place. The price I have found is not really an issue when the couple earn over 2 grand clear a week. They will even stick with you if your work isn't first class as long as the rest is in place. I have heard this from other customers who tell me they would like to change but the guy is reliable, honest, likeable and been doing my windows for years. There you have it, the formula for a professional window cleaning business, stick to that and nothing will go wrong and they like my new idea. Its a card with my bank details on it and all I do is tick the day box that the windows were done. I believe its more personal than cashless or a text saying you owe me money. My card says "If you want to make payment then here's my bank details.