Bespoke - Tyla
New member
- Messages
- 4
- Location
- West Oxfordshire
Good Evening all,
We've been contacted by an old customer who's GRP roof we cleaned up in June 2022. They've claimed our cleaning has caused critical damage and led to a leak which has now damaged the OSB boarding underneath and the woodwork.
I attach pictures of the roof before and after cleaning.
The roof was cleaned using degreaser, and a soft bristle brush on extendable pole. It was rinsed off with a low pressure wash to ensure no degreaser left on.
Has anyone ever heard of a GRP roof having the 'coating' washed off (as the roofing contractor and customers who installed the roof 6.5 years ago are claiming), with this then causing leaks, thereby causing gradual damage. To me that feels totally wrong.
GRP roofs to my knowledge are supposed to be rocoated every 5-or-so years And even if a 'protective coating' was removed somehow with soap and water, these are primarily for aesthetics and not a part of the waterproofing system.
Any advice welcome, getting in touch with insurers, but wanted to run this past any folks with experience.
Thank you!
We've been contacted by an old customer who's GRP roof we cleaned up in June 2022. They've claimed our cleaning has caused critical damage and led to a leak which has now damaged the OSB boarding underneath and the woodwork.
I attach pictures of the roof before and after cleaning.
The roof was cleaned using degreaser, and a soft bristle brush on extendable pole. It was rinsed off with a low pressure wash to ensure no degreaser left on.
Has anyone ever heard of a GRP roof having the 'coating' washed off (as the roofing contractor and customers who installed the roof 6.5 years ago are claiming), with this then causing leaks, thereby causing gradual damage. To me that feels totally wrong.
GRP roofs to my knowledge are supposed to be rocoated every 5-or-so years And even if a 'protective coating' was removed somehow with soap and water, these are primarily for aesthetics and not a part of the waterproofing system.
Any advice welcome, getting in touch with insurers, but wanted to run this past any folks with experience.
Thank you!