we do a lot of work on new build cleaning and i guarantee you 100% that will have been scratched by the builder, joiner, brickie, cleaner etc.
Ask her if she saw the state of her windows prior to hand over/key release.
We need to use all manner of scrapers, scouring pads etc to remove the amounts of built up mortar and roughcast splattered over the property. She would be horrified. We have a % of glass we can scratch per plot before it goes to an inspection, thats how bad it is, even the builders know they are going to get scratched prior to them moving in.
It won't have been a WFP
Ask her if she saw the state of her windows prior to hand over/key release.
We need to use all manner of scrapers, scouring pads etc to remove the amounts of built up mortar and roughcast splattered over the property. She would be horrified. We have a % of glass we can scratch per plot before it goes to an inspection, thats how bad it is, even the builders know they are going to get scratched prior to them moving in.
It won't have been a WFP