Tuffers
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My advice is to ignore videos like this. I'm glad a few others also say the same. A few of these videos may be genuine but the majority will be fakes. How do you tell the difference?
I learnt that lesson as a child in Africa. A British tabloid included photos in their story about the starving black children in the townships rummaging through dustbins looking for food. But what the photographer had done was thrown money into the dustbin. The photo fitted the story but was actually a load of bull.
This industry is full of people who are boasters both with speed and earnings. Take what they say with a pinch of salt. Why would someone feel the need to put a video like this on YouTube in the first place? I don't understand what he wants to achieve. If it was my house and I saw this video, I would probably discontinue his services. Not a good advert.
You have just started on maintenance cleans and IMHO its far too early to be trying to rush. I doubt you spent as long on each clean today as you did on the first clean. The third clean will be quicker still.
You are still learning the wfp process. You are also in a period where you are developing the trust of your customer. This is no time to go and ruin that developing trust. Your first priority is to do a first class job and gain a reputation for doing a first class job. Word of mouth has gained us the majority of our customer base.
Once you have got past your first couple of maintenance cleans, then you can start to reduce the amount of time you spend on each window. If you spend 60 seconds cleaning and rinsing a window, then try cutting it down to 50 seconds. Do this for a bit and go back and check your results. Once you have settled in to this time and having no cleaning issues, then trim it a bit more, again checking the quality. Don't let the customer get there before you. Eventually you may get that window down to 15 or 20 seconds. To achieve that you may need to increase your flow, but no so that the water splashes and sprays everywhere.
Its a well known fact that each pain of glass needs two passes with the brush and a rinse to ensure perfect results.
That's how I ended up with three kids.I just wave me stick about and hope for the best myself /emoticons/biggrin.png