Need advise customer offered to give more money

Discussion in 'Softwash' started by Ajk, Dec 1, 2016.

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  1. Ajk

    Ajk Member
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    hi

    Need some advise Got 8 appartments in one block and 4 terraced house windows cleaning £90 all on private estate with gates each month from management company one of CEO lives in one of the apartments anyway noticed the row of three houses have black runs down rendering and on top capping and slight blacking above big arch windows on the appartments I quoted £200 5 hours max if that to softwash about size if two gable house ends work and to my surprise to get call back from client to say he thinks i quoted to little and He thinks it be a lot harder so his reply is to bill for £1000 ! What you think I wasn't excepting it that much ? Now as a new customer I wait and see if I get paid for doing the windows on Wednesday by bank transfer first before I think about going ahead with anything else but they have also a big ass drive for future work maybe. Would you invoice for £1000 even if it 5 hours if client has okay it I could stretch work out and have lunch tea breaks make it all day but still. I go back and take some pictures tomorrow so you see
     
  2. daveyboy

    daveyboy Legend
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    I recently did a job with a mate £960 for a conny clean including shuts but not insides that took a day and a bit..did i feel guilty..nah
    Get what you can for it mate although i would feel uncomfortable billing that much for half a days work..stretch ot out a bit even if you have to go back next day to do something
     
  3. Ajk

    Ajk Member
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    Thanks daveyboy I would feel uncomfortable too just taking that amount for 5 hours and as a very first job at soft washing too. Was going to use hypo with clever wash lol think I buy blackwash if they willing to pay that amount lol we will see
     
  4. daveyboy

    daveyboy Legend
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    Blackwash is exactly the same stuff mate just with their surfactant in
     
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  5. Green Pro Clean Ltd

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    S.H. Fairy for surfactant and bung in some cherry smelly. That will do.

    I used to do a lot of work for the owner of a well established property management company.

    He used to have use do all sorts of ofd jobs.
    He would have me quote it up, then say '£250 is fine but invoice me for £380 as that's the budget for the job'

    Every job I ever quoted him was well below the budget and he always told me what to charge.

    Just getting established with him I woud do the work and bill £250 with a note that says 'you were right, was a bit more than I thought so I adjusted the bill accordingly, hope that's acceptable'

    You will get every job they have come up.

    His £1000 offer may be just a way to sus you out. Might be the last job you ever see from him if you take the £1000.
     
  6. Donal Keegan

    Donal Keegan Guest

    Interesting. Could well be to do with budget alright. These management companies charge property owners very high fees and have to show how the money is spent.


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  7. Dan Paton

    Dan Paton Active Member
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    It's highly possible that if the budget isn't spent then the amount that's left gets deducted from the following years budget. A lot of companies work like that. Hence why commercial carpet cleaning is so popular from January up to the end of march.


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  8. Ajk

    Ajk Member
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    Let you know what client who also lives there at the apartments said there two guys who took over from a lady who use to deal with all the properties cause she was **** didn't get nothing done for the residents who pay a monthly £185 maintenance charge so they kicked her out and took over put new metal gates and railings up around cause she didn't do it when it needed doing. Anyway all residents wasn't happy with her. So I guess they are getting jobs done that should of been done long time ago there one or two who are residents who I been told are still bitter about it
     
  9. Williams Jet Wash

    Williams Jet Wash Williams jet wash Services
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    tricky as above make a meal out of it stretch over 2 days and if ever questioned state how expenisve the chemical is etc etc
     
  10. peter rogers

    peter rogers Grand Master
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    if its black algee from capstones on top of building best to spray a few times as it is very stubborn to shift fully
     
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