None paying customer advice needed

Discussion in 'Managing Your Business' started by abs, Jul 15, 2014.

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  1. abs

    abs Guru
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    Hi guys , I've a customer that owes me £40 for window cleaning , I'm sick of being told come here come there and there never in and I feel like I'm being taken as a mug, could I take this customer to small claims court for such a small amount ? Or would a bailiff company buy the debt from me ? I know I should just walk away and forget about it and I have on other occasions with other customers but this woman is really getting. Under my skin and I want what I owed :)
     
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  2. Smurf

    Smurf Banned
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    I'm sure someone mentioned in another thread a company on here that does debt recovery letters you could use.
     
  3. mr shine

    mr shine Guru
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    hi puraclenz if you go on to a website called thomas higgins .com they specialise in debt recovery and its only 2 quid plus vat per letter
     
  4. Posh

    Posh Hero
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    Go & wash her windows with plenty of soap on yer applicator. Lather em up & walk away. I've done it twice. Must admit its not the sensible way but gave me a lot of satisfaction. Hate the ones that do that. Get my goat up.
     
  5. cheapncheerful

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    yeh about to do one of my dodgy ones....left it last time although she paid me alright for some reason....hmmm good luck with that one....hey....i better get my £50 ...three times now...off another...its a dodgy life at times...my new policy for new jobs...pay up front....sorry but i not taking any more risks..

    but one battle i had with a custy led me here...so i reaped some benefit....and i got my cheque in the end....i did it online ...its quite easy....i sent them two registered letters which they duly signed for and then i took them through the small claims court online....you can always claim the fee back as well so it may be easier....i would send them a letter first saying you intend to do it and get them to sign for it..and then give a time limit...and if you have to ...it is simple on line..although mine was £325 so was worth it...cant tell you how it felt to get that cheque...
     
  6. abs

    abs Guru
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    I'll take a look at this thanks m8
     
  7. daveyboy

    daveyboy Legend
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    I had a customer who didn't want to pay
    After 2 attempts he said I didn't do a good job even though it was spotless
    my best mate wez went and asked quite politely and he paid up straight away
    it helps he is 6'7" and around 19 stone:D

    seriously though small claims Is good as he will have to pay all costs and you can claim back any expenses incurred
     
  8. Smurf

    Smurf Banned
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    My youngest is the same height and seems just as wide in muscle so I must remember that one if me bazzoka doesn't work.:D

    Might help if he turns up with his blue lights flashing too :rolleyes:
     
  9. Smurf

    Smurf Banned
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    What like this do you mean? :D

    wcf comp 2 smurf art.jpg

     
  10. Shiny

    Shiny Forum Addict
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    One legal way of taking this to a small claims court is this (but it is up to you how far you want ti take it)
    1) write on headed note paper to the customer that this debt is outstanding for x amount of weeks and as no payment as been paid your company will now be adding interest to the debt either (weekly or monthly) what ever suits you at what ever reasonable percentage you set.
    So you could say your company will set this percentage weekly or monthly until the invoice is paid in full including interest.
    2) keep sending invoices wkly or monthly with added interest until you feel the interest as covered the cost of a small claims costs
    3) then take your claim to small claims with copy of letters and invoices and the custy is liable for all money added to the billl

    It all depends how far you want to take it
    I have used this in a past business ( not window cleaning) and yes I did win the full amount including interest


    Sent from my iPhone using Tapatalk
     
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