Ordered my pole last Wednesday and haven't recived it yet, just rang them and they said it takes up to 5-10 days to leave the factory and 2-3 days delivery... I've told them I need it ASAP as my old pole is broke they said there going to put me priority and send it out Friday that means ill have it Wednesday 2weeks to send a pole.... I think is disgusting service!!! Surely if they haven't got them in stock or already to go out don't advertise that there available !! Also when a costumer spends over £350 with them they shouldn't have to wait 2 weeks for them delivery !!!! In 2 minds now to ever use them again !! Rant over !