When I started in Feb I had every intention of charging more for the first clean, It made sense as more time is needed, more water, more scrubbing and more wear and tear on the body. But somehow I never did charge more. So with every first clean I've done I have been working my socks off just to get the customer on board. I think I've been to easy going and trying to win every customer all of the time. Yesterday I did a first clean took me 2 hours and I was doing it for the bi-monthly price of £18.
I don't think it makes business sense to carry on not pricing first cleans higher therefore I am going to start next week with a new pricing structure. I'm not sure whether to add a fiver or tenner, I suppose it's just down to the state of the windows. I'm slightly worried about not getting every customer but I suppose you can't win them all.
If I don't do this now I may never do it. Does anyone have any advice on selling higher priced first cleans and customers objections that they get?
Thanks in advance.
I don't think it makes business sense to carry on not pricing first cleans higher therefore I am going to start next week with a new pricing structure. I'm not sure whether to add a fiver or tenner, I suppose it's just down to the state of the windows. I'm slightly worried about not getting every customer but I suppose you can't win them all.
If I don't do this now I may never do it. Does anyone have any advice on selling higher priced first cleans and customers objections that they get?
Thanks in advance.