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Might seem a bit weird but I’ve never asked another window cleaner when I’ve spoke to him what he charges. Seemed like an unwritten rule. I have reactions of shock that I charge too much & a that’s quite cheap!! I think it boils down to what the customer is willing to pay/what they think it’s worth. But like I said in an earlier comment I don’t see many windies where I work so I presume competition is minimal. My old gaffer works in & around the area I work & I remember him saying he’s happy to earn £80-£100 a day but not a clue how many houses he does to do it. When I worked for him over 15 years ago his prices weren’t great, I presume they’ve gone up over time tho.
We have a general idea of what the opposition are charging but not customer for customer obviously.
We now do 4 executive houses over 3 floors on the side of a hill in a street of 7. We have done them for around 10 years. We charge £15 for these. A local windie moves into the house on the end of the street, a house we once cleaned when a different tenant was in there.
This windie worked with another chap. During the previous few years we lost a bit of work to him due to pricing - he also threw in a garage door clean to sweeten the clean.
Within a couple of months he sells up his window cleaning business lock stock and barrel to the local cowboys and he goes back into a 'proper job.'
Anyway a few weeks later he sees us working in the street a few blocks away and asks if I would clean his windows when I clean everyone elses I do in the street. I asked why he had given up and he told me he couldn't earn a living from window cleaning. He asked my price and when I told him it was £15 he was shocked. "I quoted £8 to them all and included the garage door clean in the price. That's a fair price.'
I told him I knew that. I think we cleaned the house twice and we struggled to get the second payment from him. We did catch his wife and she went to the atm and drew money for us. We then got a rude text cancelling our over priced window clean service.
Customers have since forgotton who he was but they haven't forgotten the £8 price he quoted.