cant believe today. i had a new customer who kept putting me off last month so i said look ill be round next month ~( today ) monday night i reminded her im round today in advance so she couldnt give me the ohhh but.... mmmm i cant afford it treatment. she said thats fine see you thursday. so i pull up and theres water all over the floor and her windows are dripping wet. i though well it aint rained wots happened here, i unload my van to get started and she comes out and said no dont bother i cant wait forever for you, i wanted them done last month but you got funny with me. i never got funny with her, she said dont come tomora i cant afford it so i said owe me next time i dont mind this once and she said no come next week please. i went to go the second time she said im not well, i said its ok lay down i can do them without you here and she said come next month ( today.) i said didnt you see in my terms and conditions is says please contact within 48 hours to cancel unless you went to hospital or someone in the family died. and it says min 3 cleans and if you cancel after 1 or 2 cleans its classed as a one off clean charge. she said well ok then if you wanna be like that my long lost uncle pegged it last night and shut the door in my face :angry: i text her saying what she did was low and she said i nice young man did them for half my price. i said what five quid to clean all your windows ( 13 ) and she said yes. what did he use tap water lol :lol: