scratches on sills and frames

[gaz]

hi all had an angry customer saying our brush heads have scratched all his window sills and frames. not got a clue how to respond to him, any advice from any1?? use a 12 inch rectangular Viking brush head and think the ash cloud we had a few month back may have blew dust, stones etc onto whites then when we cleaned the sill its scratched.

 

[cheapncheerful]

hmm not an expert as I tend to wfp first and clean the sills afterwards but...

magic sponges are the answer ....and should leave custy happy again../emoticons/biggrin.png

just say okay will get them off and then make sure it doesnt happen again...

its all a learning curve...good luck..

oh for the magic sponges try tuffers on line...a great store...

 

[Frank Feck Up]

Try sand papering the sill down. Will get rid of scratch

 

[cheapncheerful]

or just say frank did it...

 

[tench0771]

best thing u can do is tex an say ill pop over an ave a look get ur ladder out an take a buchers ide dich the vikan m8 an get a supreme hibrid mch liter an scrubs just as good

 

[gaz]

I thought sand paper would scratch the sill n make it worse? gunna try upvc cleaner first. just scared to clean sills from now on, I might try different brush heads

 

[cheapncheerful]

dont forget it was frank that said that gaz...:rofl:

he does have some funny ways that frank

once he came across a very mucky window sill and didnt want to dirty his sill cloth and nearby was a paint roller in water so he used that....

it was a nice pretty pattern that paint on the brickwork....bloody frank

 

[gaz]

do they sell the supreme hybrid at pure freedom or if not do they fit on the any pole?

 

[tench0771]

they sell them at gardners but they will fit the plastic angle neck just like ur vikan a upvc solvent an a magic spung mite get the scraches off but rember to rinse off after as it can turn upvc yellow if left on

 

[gaz]

where can I get magic sponges and what size? also the brush head bumper are they good to protect from scratches?

 

[cheapncheerful]

if you have time....for a slow boat from china...ebay..../emoticons/biggrin.png

 

[gaz]

just got married in phillippines I could have nipped over and filled my case with them

 

[gaz]

are these magic sponges actually good or just same as the ones under my sink from shop ? lol

 

[cheapncheerful]

there not exactly er...long lasting...but they do a great job and very useful as fake snow at xmas time...:rofl:

 

[gaz]

so I use upvc cleaner etc with these sponges then rinse after?

 

[cheapncheerful]

nah funny enough ..just wet and scrub...they do work...I thought I had caused some blue marks on a white pvc door the other day and off they came.../emoticons/biggrin.png

impress the custys as you take off the shoe scuff marks on doors..

 

[gaz]

what about scratches though? scuffs are 1 thing, scratches are different /emoticons/sad.png

 

[Jonathan Sanderson]

A solvent upvc cleaner will get them out. Usually they aren't scratches as such but marks from the plastic. ( vikans are the worst for this )

Once you clean the dirt (or black plastic) out the groove then it clears.

Just tell him you will sort it. You will get it done. /emoticons/smile.png

 

[cheapncheerful]

never had to remove scratches but I would say very very fine wet and dry with fairy...

got one custy sog...silly old git....decided to clean some bird poop off and also cleaned all the sills as well...what a mess dont know what he used but ...I aint getting it off...

unless of course he crosses my palm with some nice readies../emoticons/biggrin.png

seen so many custys make a mess...unless of course they asked for help from frank..

one of the worst was the first time I used my aligator...on an inside....and the dining room window was scratched to feck I was thinking it was me but went back and no scratches on any of the others I had done...

sog had obviously used a t towel which was not glass safe..

 

[gaz]

well I ordered 100 magic sponges for 5er so see what they do. also got lots of cream cleaner and solvent cleaner I can use too. im ringing gardiner tomorrow also as I want to change brush heads and have the brush head bumpers too for extra protection. I got 5 lads so that's 5 brushes, cant go 3 days without paying out /emoticons/sad.png

 

[cheapncheerful]

and dont forget to update the post to let us know how you get on...good luck../emoticons/biggrin.png