Jump to content

Green Pro Clean Ltd

Some work is better than no work......

Recommended Posts

Green Pro Clean Ltd

So today a customer calls me over whilst I am on her neighbors house (she is a bi-monthly and not due today) to pay me for the last clean.

 

I only keep this bi-monthly as she is on a cul de sac where I have four good regulars.

 

She says to me 'Oh dont bother again now as it's winter so there's no point, you can start again in the summer'

 

(roll of my eyes) 'No love, cant start again in the summer, you'll have to find someone else'

 

She now looks well confused 'Why?' she asks

 

'As I have bills to pay in the winter as well as in the summer so I only accept regular reliable customers luv, I don't have patience for those that want to mess about'

 

'Oh, well some business is better than no business' she says.

 

'I have plenty of business hence I do not need customers that are a waste of time as part of my business such as you for example'

 

She closed the door....I marked her as cancelled on Cleaner Planner :))

Share this post


Link to post
Danfire

Booking in work for tomorrow and a customer that's taken to skipping cleans since I increased to £18 (still too cheap) says "I think I will skip this one and leave it to January". "That's ok" I reply "as it happens I have got so busy I am looking for customers that are happy to change from six weekly to tweleve weekly, can I put you down for twelve weekly"? She says "ok"....not sure how happy she is going to be when I call in January and tell her the new rate for a twelve weekly clean, thinking around £25.

Share this post


Link to post
dt clean

exactly how I would have dealt with it pro. and whats all this nonsense about 12 weekly. Id forget how to find my customers houses if it was that much time between cleans.. lol

Share this post


Link to post
steve garwood

6 or 12 weekly, nothing in between or seasonal. That's it, end of. Any variation to that, they can pi$$ off

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.