Poles Apart
Well-known member
- Messages
- 1,672
- Location
- Birmingham
Went and quoted a job 1 House knocked in to 4 with members of the same family living in them, one House wanted some plaster and paint removing from the patio doors inside and out, 3 houses had 3 skylights in the roofs it took me and the lady 3 hours of hard work to complete we charged £170. Later in the day got a phone call from the guy who wanted debris removing he was fuming saying we'd done a terrible job so we revisited, he he pointed at the door glass and said look, I said look at what they look fine to me, there were a few small paint specs here and there that I probably didn't see as the windows were wet, he asked for a refund for all the houses I said why he said no one was satisfied with the work I got suspicious then I offered to rectify any problems with any of the work but he refused and still demanded a refund and refused to show me the other houses, he then pointed at a doorstep which had some marks on I reminded him that we were window cleaners and we don't carry out restoration work but he wouldn't accept it I now new he was trying to scam me for a refund, I told him that who ever did the building work should have cleaned up after or brought someone in to do it we wouldn't expect them to clean our windows so why should we clean up their mess, he also complained about the quote and said we were earning doctors wages he asked me for £100 back so I gave it him, he wasn't in when we did them but his mother was at one of the other houses she even made us a cup of tea and asked for a regular clean, the clown even pointed at some scratches on some glass which wasn't anything to do with us? These people were rich the kitchens were bigger than my house when I told my mother she said they were Gypsy's after I told her they had electric gates and dogs out the front she said they don't want to pay for anything she's done work for them, it's upset us and and it's made us feel bad.