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Discussion in 'Chit Chat & Introductions' started by Oliver, Apr 16, 2013.
Hi just wondering what all your polices are for cleaning in the rain?
& what you tell the custy?
- Bills need paid..
- if you don't want done today you will have to wait to next month..
- rain water won't effect the cleaning of your windows, if your not happy give me a call and I'll re do them..
Very rarely anyone will question me about cleaning in the rain.. They just say, it's a bad day to be cleaning windows!
Rain guarantee on my website.
It used to really bother me about me working in the rain, but now i just carry on.
I do avoid the "moaners" tho. Who MOAN about everything!
I think windy days are worse, especially with WFP, blowing dirt and dust around. Rain hardly touches the windows.
I try to avoid the moaners too, and the ones who I see I tell them the rain is giving them a 2nd rinse
Wind and WFP do not mix. Dust get blown onto wet droplets and dries!!
I find it's only the pensioners that don't like it doing so stay clear of them on rainy days.
Hey Damo, is there a link to your site so I can have a nose at your guarantee? not after pinching the text btw lol
I never thought of offering to re doing them if there not happy! thanks
Its always been my experience that a lot of customers don't like you doing it and are very unhappy if you do. You might get them to pay you but that doesn't mean you have convinced them its OK.
I lost a customer once for cleaning her windows in the snow.