A few of my Customers are starting to p##s me off

Discussion in 'Chit Chat & Introductions' started by davewindowcleaner, Jun 24, 2015.

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  1. davewindowcleaner

    davewindowcleaner Well-Known Member
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    I am getting more and more customers saying leave it this time, but do come back next time you are in the area.

    Don't these people know we got bills to pay.

    Just wish I can do commercial jobs only
     
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  2. Tuffers

    Tuffers Hero
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    Are you knocking the door when you turn up or texting the night before? Give the least chance you can to cancel. You made an agreement of whatever frequency with them, then they should stick to it. Find more customers who fit into your way of working and dump the messers as and when you are ready.
     
  3. davewindowcleaner

    davewindowcleaner Well-Known Member
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    I let them know the day before I come so they leave the gate unbolted otherwise I won't be able to get round the back if I don't let them know I coming.
     
  4. Tuffers

    Tuffers Hero
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    Are they letting you know before you turn up on the job?
     
  5. davewindowcleaner

    davewindowcleaner Well-Known Member
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    Yeah, they text me back
     
  6. cheapncheerful

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    I have had a few messers like that ...but of course if they want it next month it WILL BE DEARER.....

    I had one switch from fortnightly to monthly to bi monthly and now he just thinks I can come same day he rings me...
    make your bloody mind up...

    mind you one that messed me around has just been snuck up ten pounds so now looks a good job..

    Had one who said I was late when that slime storm struck and so she had done the windows herself and she said next door have someone new as well as you have been too long coming..

    so feck that I thought I knocked next door and she knew nothing about this..

    so next time I only do hers now mrs do it her self can do it her self...

    and when she comes grovelling back...

    the price has gone up...

    but to balance it...just texted one for tomorrow and shes great always leaves the money and a nice cleaner to chat too..
     
  7. Jake

    Jake Grand Master
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    I just go along with it, because it gets annoying and if you let it, it will start to really get you down...

    Try to just replace them with regulars if you can...
     
  8. davewindowcleaner

    davewindowcleaner Well-Known Member
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    The customers i got from flyers are the best ones but it the customers I gain from knocking on doors that starting to muck me about.

    The last few months I have starting to go off on window cleaning.
     
  9. davewindowcleaner

    davewindowcleaner Well-Known Member
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    Easy said than done Jake, there too many competitions about where I work
     
  10. davewindowcleaner

    davewindowcleaner Well-Known Member
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    Things is cheapncheerful only small houses I find are happy with monthly clean but big houses with conservative only want it doing every two month. A few even mentioned if i could clean every three month instead and that where I have to put my foot down.
     
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