cant actually complain because i have managed to get a good few customers going and most of them are brilliant , iv had tips etc endless offers of tea and frankly they've been great.
however iv had two rite nutters this week.
one woman expected me to clean every window in the house ( they were absolutly filthy) then out of the blue clean her conservatory. and then she expected me to do the roof as well ... all for £10 the conservatory was literally green and about 5m x 4m . the house had 9 windows.
i then did a full clean of upvc on a house.. agreeing £30 doing windows as well. but just to clean the green mould off gutterers windows and downpipes etc.. job done. the customer said his freind would like it done and her house was the same size etc.. i turn up , do her house which was same size etc and at the end she hands me £18.... after ten minutes of politley explaining i actually gave up as she clearly was not going to pay and her husband was getting quite aggresive.
i realise my mistakes here and i will put it down to experience. but does anyone else suffer these problems and how do you solve them.
i must point out i didnt carry out the first job for £10 but she fully expected me to including the green roof of the conservatory
however iv had two rite nutters this week.
one woman expected me to clean every window in the house ( they were absolutly filthy) then out of the blue clean her conservatory. and then she expected me to do the roof as well ... all for £10 the conservatory was literally green and about 5m x 4m . the house had 9 windows.
i then did a full clean of upvc on a house.. agreeing £30 doing windows as well. but just to clean the green mould off gutterers windows and downpipes etc.. job done. the customer said his freind would like it done and her house was the same size etc.. i turn up , do her house which was same size etc and at the end she hands me £18.... after ten minutes of politley explaining i actually gave up as she clearly was not going to pay and her husband was getting quite aggresive.
i realise my mistakes here and i will put it down to experience. but does anyone else suffer these problems and how do you solve them.
i must point out i didnt carry out the first job for £10 but she fully expected me to including the green roof of the conservatory