Delighted with our windows, but

Discussion in 'Chit Chat & Introductions' started by Steve s, Apr 9, 2016.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. Steve s

    Steve s Member
    Member

    Joined:
    Mar 23, 2016
    Messages:
    69
    Likes Received:
    56
    Just had a text from a new custy starting with we are delighted with our clean windows but can we change from six weekly to six monthly?
    I explained that the price given £18 was for six weekly and if they would now like to change to 24 weekly then the price will be £90
    Don't think I'll be asked to come back
    I'm really starting to enjoy window cleaning again, years ago I would have put up with **** like this but this time I've decided to bin anyone that pisses me off before they get a second chance.
     
    • Like Like x 4
    • Winner Winner x 1
    • List
    Advertisement
  2. Adams0211

    Adams0211 Guru
    Member

    Joined:
    Oct 9, 2014
    Messages:
    1,162
    Likes Received:
    500
    Six weekly to six monthly is a big jump. I get the odd one who originally signs up for four weekly and then asks to switch to eight weekly.


    Sent from my iPhone using Window Cleaning Forums mobile app
     
  3. Duncs

    Duncs Grand Master
    Member

    Joined:
    Mar 29, 2013
    Messages:
    3,193
    Likes Received:
    686
    six monthly taking the pxss eh
    all to do job
     
  4. Duncs

    Duncs Grand Master
    Member

    Joined:
    Mar 29, 2013
    Messages:
    3,193
    Likes Received:
    686
    the worst ones is "i,ll call you when i want them done
    to hungry to pay for there windows cleaned regular
     
  5. simon

    simon Guru
    Member

    Joined:
    Jan 18, 2012
    Messages:
    1,417
    Likes Received:
    175
    ive got 3 six monthly 18,18,20 take a few mins more thats all & 1 of them is on a busy rd but they're all next to regular cheaper work
     
  6. Steve s

    Steve s Member
    Member

    Joined:
    Mar 23, 2016
    Messages:
    69
    Likes Received:
    56
    I love it when they say they will call me when they want a clean. It normally coincides with a family bbq or they have visitors they need to impress.
    I agree to go at a particular time, as close to the big day as possible.
    Then just don't go, when they phone to ask where you are say your too busy.
    Try to time it so it's too late to get another windie.
    Make the most of life's little victories!
     
    • Like Like x 2
    • Funny Funny x 2
    • Winner Winner x 1
    • List
  7. Danfire

    Danfire Well-Known Member
    Member

    Joined:
    Jun 24, 2014
    Messages:
    494
    Likes Received:
    257
    I've got a few big places on a three monthly...I wouldn't say no to a six monthly but it would have to be worth my while...£18 to £90 is a bit strong...£50 would be more like it and if the £18 quote takes thirty minutes than the extra graft on a six monthly wouldn't take any longer than forty-five minutes so the hourly rate would still be much better on a six monthly.
     
  8. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    I usually just take them off my round say, "call me when you want them doing". That's not to say I drop everything for them, but every now and then they will call while you're in the area it may just be worth the while. If/when it isn't worth it, I just ditch them.
     
  9. Steve s

    Steve s Member
    Member

    Joined:
    Mar 23, 2016
    Messages:
    69
    Likes Received:
    56
    I don't want anything but regular, quick paying customers.
    I always try to do the best job I can at a reasonable price and will not be used just to do odd jobs every now and then.
    I'm just restarting back on the windows and life is too short to be messed about.
    It will take me much longer to build up a decent round but that's fine.
    I gave up before cos I got so pissed off dealing with awkward customers, I found if I cleaned twenty jobs and had one pain in the ass that's the one that I remembered on the way home and would put me in a **** mood.
     
    • Informative Informative x 1
    • List
  10. Rosewood

    Rosewood Active Member
    Member

    Joined:
    Dec 9, 2015
    Messages:
    135
    Likes Received:
    50
    I had a customer ring me wanting Windows cleaned again after dumping me for winter.
    Told her I'm full but would put her on the waiting list and will contact her when I have availability.
     
    • Like Like x 1
    • Agree Agree x 1
    • List
Advertisement