kevinc250
Well-known member
- Messages
- 1,641
- Location
- gods own county of yorkshire
i have only once profiled a customer, a lady ** rang up one day wanting her windows cleaning, off course i wanted to clean that big house i thought, turned out it was a dowager cottage which, is not an issue and i still clean it and i must admit its one of the nicest places i clean, its a very peacfeull cottage and has a lot of charm, her son however when they had the big house in between a bit of snorting and parents being away on business or holidays went into the film making business, he produced " to the manor p orn"I Always found a certain YouTuber very obnoxious and somewhat unnecessarily rigid in his approach and views to customers.
Profiling customers for example may sound good in theory but your playing a dangerous game by judging people on the size or condition of their property. Some of my longest and most reliable customers may not live in luxurious properties but they still like their windows cleaned and never have an issue paying.
He also done a video about customers not being your friends which may be true but being friendly and courteous to the customers you have usually results in them recommending you to friends and family.
window cleaning may be a more sophisticated business now with new modern tech but I still think there’s room for the personal touch and I’m my experience this approach has served me well.
just watched it and there is no story line, downton manor has a far better storyline so i am only guessing its down to lack of funds or lack of expertise? and poor camera skills, if only the bbc had made it- or david attenborough had narrated it would have been so much better.