I think you should have pointed out to her that you charge her more because you pay insurance and run a professional business and that way if an accident like that were to happen to one of your customers you can do the honest decent and respectful thing by them and tell them, knowing your insurance will pay for the damage.
The phrase "you get what you pay for" springs to mind, I agree Karma. Great thread.
The phrase "you get what you pay for" springs to mind, I agree Karma. Great thread.