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Resin Shortage In The Uk

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I think you are misunderstanding somewhere.... ro consumes 1000l, which you pay for. You are charged for 1000l sewerage. but 500l goes in the van, you claim relief on that.

 
I think you are misunderstanding somewhere.... ro consumes 1000l, which you pay for. You are charged for 1000l sewerage. but 500l goes in the van, you claim relief on that.


Yep completely confused now.

I thought @spruce said my R.O waste water doesn't go into a sewer as there are two separate systems in the house. One for the washing machine toilet etc and one for the gutters which my waste will go In. So there for all water put through my R.O wouldn't carry a sewarage charge?

This is more complicated than I thought lol

Edit: re read what spruce said, waste water must go into soak away or suraface water drain. Soak away i understand but what's a surface water drain? Assuming that's what your gutter go into? If so thats what I told water board woman on phone says no it's all connected..on further reading it's possible to have combined sewers so maybe this is what I have

Kinell lol thought this would be straightforward 

 
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I think initially you need to prove that your surface water/gutters are running into soakaways, not every where does, some goes into drainage systems and you charged for that as part of your bill anyway. Whether your waste goes into that or the sewerage you’ll be charged. It’s only if if you have soakaways which your waste water flows to that you can claim relief for the whole amount of water used with your Ro. Otherwise it’s just the pure that goes in the van.

 
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@spruce

Water board rang me back today and told me I cannot get a sewarage discount as the waste water goes down the drain to the sewerage works. I told them what u had said about being 2 systems and they said no everything gutters and all is fully connected to the sewers. 

Can't understand how some are getting this discount but I cant. Confused 

I then said what if it doesn't go down the drain, she said you can get relief if it didn't go down so may have to come up with another story as to what is happening to the water.

Think k could tell them all the water is being used to clean windows and therefore not is going down the drain ?

Thanks
@adamangler are you with southwest water ? I asked for a seprate meter for sewerage relief aswell and was told because even when i clean windows the water is still going down the drains !! 

Absolute load of poo , and im sure i can argue a few good points IE my customers pay for there drains , flower beds, hardly any run off etc 

I think they just try it on .

I bet if you get the right person they will set you up with no hassle at all.

 
@adamangler. If your water board tells you that all waste water and surface water goes into the same drain and is processed through the sewage plant then as @High-tower says, you can only try to claim a rebate on the water that you don't send down the drain - your actual window cleaning water. They are the ones that make the final decision although I'm sure there is an Ombudsman that you can take a 'grievance' to.

We live on the coast and all our water goes into the same drain, so the most we could claim is the pure that we wash windows with.

At 50 50 pure to waste ratio 500 liters of waste into a soak away probably isn't a solution. I had a 450gpd r/o and ran the waste into the back garden where it soaked into the garden. But it ended up coming out of the ground lower down and flooding a neighbours back garden we back onto.

It might be an idea to try to find out what happens to the surface water that goes into the road drains. I can't believe they process that as well.

I do understand that there maybe parts of the old town that only has one sewage system, but all new builds inland will all have 2 systems as that's the law.

Maybe your water board is fobbing you off. I would also try to make an appointment and speak to someone in authority - speak to the organ grinder rather than to the monkey.

 
@adamangler are you with southwest water ? I asked for a seprate meter for sewerage relief aswell and was told because even when i clean windows the water is still going down the drains !! 

Absolute load of poo , and im sure i can argue a few good points IE my customers pay for there drains , flower beds, hardly any run off etc 

I think they just try it on .

I bet if you get the right person they will set you up with no hassle at all.


The other thing to do is to find out what other window cleaners do in the area. If you can find some that do get a rebate then you can challenge their refusal.

Its the same principle with planning permission. A customer submitted plans for an extension to the house on his property. It was rejected for some reason. The planned extension was an exact copy of an extension that a neighbour had done and had been granted planning permission. When our customer challenged the decision siting that his neighbour had been given permission for the same extension, suddenly there was no problem and planning permission was granted.

 
@adamangler. If your water board tells you that all waste water and surface water goes into the same drain and is processed through the sewage plant then as @High-tower says, you can only try to claim a rebate on the water that you don't send down the drain - your actual window cleaning water. They are the ones that make the final decision although I'm sure there is an Ombudsman that you can take a 'grievance' to.

We live on the coast and all our water goes into the same drain, so the most we could claim is the pure that we wash windows with.

At 50 50 pure to waste ratio 500 liters of waste into a soak away probably isn't a solution. I had a 450gpd r/o and ran the waste into the back garden where it soaked into the garden. But it ended up coming out of the ground lower down and flooding a neighbours back garden we back onto.

It might be an idea to try to find out what happens to the surface water that goes into the road drains. I can't believe they process that as well.

I do understand that there maybe parts of the old town that only has one sewage system, but all new builds inland will all have 2 systems as that's the law.

Maybe your water board is fobbing you off. I would also try to make an appointment and speak to someone in authority - speak to the organ grinder rather than to the monkey.


Cheers spruce. She said it was connected together. On reading it seems there are some sewer systems that do both. 

At the front of my house the drain pipe and sink waste go into the same drain but at the back there are sperate drains for gutter and washing machine waste.

It's an old house, ex council 1930s build.

I will do some further investigation thanks

 
@adamangler are you with southwest water ? I asked for a seprate meter for sewerage relief aswell and was told because even when i clean windows the water is still going down the drains !! 

Absolute load of poo , and im sure i can argue a few good points IE my customers pay for there drains , flower beds, hardly any run off etc 

I think they just try it on .

I bet if you get the right person they will set you up with no hassle at all.


Fair enough, looks like I may be stuck then. They are sending me a form out then they will make a decision.

If I tell them I'm using it for a business will that bring other problems? Should I be paying business rates?

 
If I tell them I'm using it for a business will that bring other problems? Should I be paying business rates?
I have a feeling Yes and Yes. That might be the reason i didnt argue it more at the time, it was a couple of years ago when i tried, i think she asked about my consumption and reasoned that a commercial water taffif would cost more, I would agree with Spruce has to be worth asking others about there arrangements.

 
Interesting how each water board differs. I got involved in a few cases here in Scotland where Scottish water turned up to a few window cleaners houses and informed them they can no longer use water from their house. This was caused by neighbour disputes.

After speaking to Scottish Water and what the law was they backed off. It is a grey area where there is no law defined about using household water for commercial use.

I have a feeling as time goes on this may become a sticky issue.

 
Interesting how each water board differs. I got involved in a few cases here in Scotland where Scottish water turned up to a few window cleaners houses and informed them they can no longer use water from their house. This was caused by neighbour disputes.

After speaking to Scottish Water and what the law was they backed off. It is a grey area where there is no law defined about using household water for commercial use.

I have a feeling as time goes on this may become a sticky issue.
I hope it doesn’t @doug atkinson, I can’t see as it’s any different from someone working from home and using a larger amount of electricity for computers,servers etc. As long as we pay for it I can’t see an issue. I can see people who aren’t currently metered being forced on one if they use the water for business purposes though. 

 
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