Story time. I've not encountered a lot of rudeness whilst working but this is one such event that happened a week or two back, be interesting to see how different people on here would have handled it.... I got a phone call from a guy responding to my leaflet drop wanting his windows cleaned regularly. Seemed a nice guy, humble polite etc, and when he told me his address I checked it out on google. Excellent I thought, its a house I've wanted for ages, its on a main drag that I drive past all the time, and its a nice modern building with loads of new huge panes. All seems good at this point. I arrange a visit as its an unusual house that's impossible to quote over the phone. I turn up and get greeted by a pretty girl that tells me she's the nanny, the man of the house isnt in but shes happy to let me look around to price up. The house was a tradders nightmare at the back, and even a wfper wouldnt get on too well without a backpack. There was glass balconies everywhere, porches, conny, skylights, the lot. I ventured upstairs to check out acces tothe balconies and as I went into one of the rooms there was a woman on the computor. I said hello and went to check out the balcony. Strange I thought, she didnt even look round, maybe shes a lodger or something, as most people want to meet the person that is walking around thier house. So after the awkwardness I ended up asking "hi, are you the homeowner?" ..... "Yes she replied". "Oh ok, I'm just having a look around so I can price up for your window cleaning". "Ok" she said not even looking over her shoulder. .....more silence.... Awkward as ****. So I looked around about 10secs longer and then quickly left thanking the nanny for her time. Didnt even bother pricing, and didnt bother emailing. As far as I am concerned it was the kind of house that would need all sorts of customer interaction as I need to access all areas, ladder through the house, etc. If someone cant even be bothered to introduce themselves on the first visit, in my mind she was going to be a pain in the hoop forever more. I thought about giving an arsehole tax, but I've got enough work to not bother with the aggro. So what would you have done in this situation?