Steamy Windows window cleaning

[Streaks on door]

Hi, I have been cleaning windows with hot water for three years + now, I always give the front door a wipe down with the brush and rinced off . Last week I had a New customer say that they wasn't happy with the front door as it had streaks down after I had been! I said I would redo the door which I did,  but can't shift the marks!!! Any ideas please?

 

[Iron Giant]

These composite doors can fade and develop faults, I find it highly unlikely that you will have caused the streaks and the door does look faded in parts this can be caused by the sun or people cleaning the doors themselves at times also, I have heard firms say don't use any chemicals at all to clean the door then others say use soap and water also if you want to keep it shiny use Mr Sheen or WD40 the mind real does boggle 

 

[Streaks on door]

Iron Giant, Thanks for your reply. Because I've never had any complaints before on front doors I diddn't really looked at it before hand. I've cleaned hundreds with no problems, so that's why this one did baffle me! Maybe I will say to them to try the wd40 trick and remember not to wipe this for down in the future ?

 

[Part Timer]

would have thought if you'd caused it the streaks would be top to bottom, not just the bottom half. I would suggest they go back to the door supplier and ask them what they think has caused it. Wouldn't give them any cleaning / restoration advice at all.

 

[Davy G]

I had a similar situation a while back, with a customer asking me what I used in the water as the front door, which was fairly new was fading and her husband was convinced it was the fault of the window cleaner (me)? I told her that I added nothing to the water but instead took out the impurities of the tap water with the filtration system. They had had an obviously inferior quality door fitted by a local company. I told her that being as the door was fitted with a letter box it would seem to me that it must be an external door that was fitted, and that the fact it was fitted externally by a professional company would reinforce the fact that it must be an external door. Assuming it was an external door it should be able to cope with both rainwater and purefied water. I advised her to contact the supplier while it was still in warranty. She did, and got it replaced with a better quality one. Now! if I hadn't stood my ground, I would have been blamed and so would the WFP system.

Bottom line ; I think that's probably also an inferior door, or someone might have put something on it that they shouldn't have. 

 

[Streaks on door]

Nice one, Cheers.  ?

 

[Iron Giant]

Iron Giant, Thanks for your reply. Because I've never had any complaints before on front doors I diddn't really looked at it before hand. I've cleaned hundreds with no problems, so that's why this one did baffle me! Maybe I will say to them to try the wd40 trick and remember not to wipe this for down in the future ?

Personally I wouldn't suggest wd40 or Mr Sheen as it's a ridiculous idea, hence the mind boggles the door would stink for a week using wd40 and dirt would just stick to the door 

 

[Pjj]

There was some posts  about the same thing a year or so ago , I cannot quite remember the answer but it was something to do with the sun shining on the lower half of the door and the water on the door caused burn marks on the cheap plastic doors ,the top half of the door was unaffected as the sun wasn’t on it .

 

[Marko067]

I've had a number of customers have those composite doors fitted that have been bad from the get go. Others have faded badly in a short time. The ones that seem to have remained decent are those not subjected to a lot of direct sunshine. This has been my observation so far with these doors. 

 

[Den]

In the last year I have had three Customers tell me not to clean their front door as the companies that installed informed them to tell their window cleaner, any new composite doors now I just clean glass with a spray of pure and scrim a pain I know.

 

[chelmsclean]

I've had the same as den

 

[Marko067]

The only customers who have actually said anything to me about there 'new doors' said they were instructed to tell their window cleaner, "water only, no chemicals." It was why they looked for a WFP window cleaner rather than trad.

 

[Iron Giant]

Cheap doors do fade ours is facing south so gets the hottest of the sun it ain't faded one bit over 4 years and gets wfp'd every time 

 

[Davy G]

Here's the thing. These doors are sold, supplied and fitted as exterior doors. They surely should be able to take sunshine, changes in air temperature and moisture and a wetting from rain and purefied water. If not, I would question whether this fact was pointed out to the customers in advance at the time of pricing? Somehow I doubt it. If I was supplied with a product that to my eyes was not fit for purpose I would be making my feelings known to the fitters to have it changed for one that is. As a WFP cleaner, to be honest, if the system cannot be used on it, it doesn't get done. Brush only for me, I never used a cloth or squeegee. 

I may sound a bit cantankerous on this post. I'm not really but what's right is right. ?